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Trinity Cadillac - Service Center

Englewood Cliffs, NJ

4.6
207 Reviews

207 Reviews of Trinity Cadillac - Service Center

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January 16, 2023

Excellent service, excellent customer care and service, work done fast , clean and on time , 100% returning customer . More

by iozvo0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Excellent service, Appointment called the day before and when I came to the dealership m.y car was taken immediately More

by asbthunderr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Morris
November 26, 2022

Excellent Customer service Courteous, Kind and informative. Love the waiting area- very clean and comfortable. My service advisor provided excellent feedback in regards to maintenance needed for More

by HELOISEHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Morris
November 25, 2022

Walter kiosk gave me very good and fast service he was so kind so polite More

by BABABABA7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Dealing with Derrick in the Serviice Dept. was an excellent experience, friendly, professional and informative. More

by patrickjdunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Morris
November 13, 2022

Not honest at all, he was very disrespectful and non professional. Not what I spected from Trinity Cadillac. More

by jmedina809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darrick, Derrick Morris
November 13, 2022

Thank you for always taking such great care pf my car every time I am at your dealership! More

by highwaydistrict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ceccon , Derrick Morris
November 12, 2022

This dealership is dis honest and played you around and stole money from the down-payment and they don't tell you which is covered and not.Can not talk to them anymore and it's not helpful and promise that More

by r2rod3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Brom, Zack Almonte
Nov 14, 2022 -

Trinity Cadillac responded

Since you did not use your name on this review, we are not sure who this is, but if you did not purchase a car from us, 100% your down payment will be refunded. If you did purchase a car, then the down payment is applied to your loan, and CANNOT be returned. Accusations of theft are something we take VERY SERIOUSLY and not a practice we engage in.

November 10, 2022

I had a very pleasant experience with Briana the service advisor. She’s always super helpful! More

by BABABABA7374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri Sanchez
November 09, 2022

The staff displayed outstanding service. The person who took my vehicle in for service was very professional and hospitable. More

by carlbdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Morris
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