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Trinity Cadillac - Service Center

Englewood Cliffs, NJ

4.6
208 Reviews

208 Reviews of Trinity Cadillac - Service Center

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August 30, 2023

Everyone was so nice,they explained everything didn’t have to wait around . The car was also clean after the job was done.I have been telling my friends about this dealership. More

by elderwillieclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver can’t think of his name
Sep 06, 2023 -

Trinity Cadillac responded

Good Morning, Thank you for taking the time to leave us a review! It's great to hear that our service team took good care of you and your vehicle. We're here if you need anything else.

August 30, 2023

Visited Trinity for my certified pre-owned owned XT4. Cristina my salesperson knew her stuff and was very responsive to my questions. I left with a great car at a great price. When I discovered a very sm More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro was very helpful as was another gentleman in finance whose name I do not recall
August 19, 2023

I was helped right away. Never had to wait in any lines. The service manager kept me updated every step of the way. More

by Awadallah230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Trinity Cadillac responded

Good Afternoon, Our team is dedicated to the safety of your vehicle! It's great to hear that you had a good experience working with our team.

August 19, 2023

This is my first time buying a Cadillac and I have to say...The whole buying experience was just outstanding from beginning to end.! From the salesperson Cristina Palacios to sales manager Fernando Orti More

by gerojas06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Ortiz & Pedro Almonte
Aug 21, 2023 -

Trinity Cadillac responded

Good Afternoon, We are so glad to hear that you had a positive car buying experience at our dealership.

August 17, 2023

Always great and dependable service with Trinity. Best dealer service Dept. In Hudson and Bergen county More

by tranze1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe service write, Dansbry
Aug 18, 2023 -

Trinity Cadillac responded

Hello, We appreciate your recommendation! It's great to hear that you had the opportunity to work with our dedicated service team. we're a phone call away, if you need anything.

August 14, 2023

Walter & Adam are awesome. Professional all the way. Would not take my car anywhere else. Thanks. More

by ckossup@ISEGHALAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Trinity Cadillac responded

Thank you for your review, it means the world to us!

August 07, 2023

Beat dealer service departments to deal with. Very thorough and detailed. Love to deal with them More

by tranze1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe service writer
Aug 11, 2023 -

Trinity Cadillac responded

Good afternoon, Thanks so much for leaving us a five star review! We're glad you had the chance to work with our service team, who are dedicated to your safety and the condition of your vehicle. Please don't hesitate to reach out if there is anything additional we can do for you. Take care!

August 07, 2023

The place is very nice, waiting area very clean. The staff are very pleasant. Overall very nice experience!! More

by DLMORA127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 11, 2023 -

Trinity Cadillac responded

Hi DLMORA127, Thank you for leaving us a five star review! We're glad to hear our staff came together to provide you excellent service and you had a positive experience at our dealership. Please don't hesitate to reach out if there is anything additional we can do for you. Have a great day!

August 04, 2023

Professional and friendly. Everyone was helpful and kind. especially Walter is very professional and Kind . He always listens to his customers. More

by Han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Mike and Walter in the Service Department are absolutely amazing!! Could not have had a better experience nor treated any better!! More

by steven.sweetwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Kosik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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