Tri County Toyota

Fantastic deal and Exelent service Mike Moffa was a great in helping us with getting top deal on our trade and followed thru with getting all our dealer options installed in a very ti Mike Moffa was a great in helping us with getting top deal on our trade and followed thru with getting all our dealer options installed in a very timely manner. We are loving our new tundra. More

Great Car Buying Experience Matt Williams was very quick in providing the out of the door pricing with complete breakup over the email. The price offered was best. Once I reache Matt Williams was very quick in providing the out of the door pricing with complete breakup over the email. The price offered was best. Once I reached the dealership, the entire buying process was fast and smooth. I would recommend Matt Williams for any prospective buyer who want to buy the car at best price without price haggling or up-sell at the dealership. More

Excellent Customer Service As Always We've purchased five new cars from Glenn over the last 10 years and always receive excellent, professional, no pressure service every time. Our most We've purchased five new cars from Glenn over the last 10 years and always receive excellent, professional, no pressure service every time. Our most recent purchase was no exception. Glenn is always informative and friendly. I'm sure we'll be back in a few more years for our next Toyota. More

Great experience. Mike was real pleasure, no hassle, no pressure or problems. The entire process was smooth and ecpiedient. Mike made it the best experience buying a c Mike was real pleasure, no hassle, no pressure or problems. The entire process was smooth and ecpiedient. Mike made it the best experience buying a car I've ever had. More

Best Car Buying Experience Worked with Mark Robertson - I knew what I wanted and Mark got it for me quickly and efficiently. No trying to up sell - straight forward offer on my Worked with Mark Robertson - I knew what I wanted and Mark got it for me quickly and efficiently. No trying to up sell - straight forward offer on my trade-in and fair price on the new Rav4. I highly recommend Mark. More

Amazing!!! I looked at 15+ dealers. Tri County had the best customer service and car selection. Brianna and Kevin took the time to listen to my needs and went ou I looked at 15+ dealers. Tri County had the best customer service and car selection. Brianna and Kevin took the time to listen to my needs and went out of their way to help me with my purchase. John also makes financing the car way easier than others. We love our Prius. We can't wait to buy another car from them. More

Inspired confidence Michael Moffa and everyone we met served us beyond our expectations, and we had visited 7 dealerships in 3 states to find the right car with the comfo Michael Moffa and everyone we met served us beyond our expectations, and we had visited 7 dealerships in 3 states to find the right car with the comfortable drivers seat. Michael made it clear that he was working to help us reach our goal, and that he would do whatever he could to earn our confidence. He also had confidence in his dealership team, and they together gave us a car and a deal that no one else came close to. We have since had the additional work done which was owed, including a free car rental for the day of service, and the entire service and rental department exceeded our expectations. 5 Stars and a well done for Michael Moffa and Tri County Toyota More

FANTASTIC SERVICE!!! FANTASTIC PERSON AND VERY KIND!!! Michael helped us with patience n kindness on understanding everything b4 purchasing our beautiful toyota rav4!! wil FANTASTIC PERSON AND VERY KIND!!! Michael helped us with patience n kindness on understanding everything b4 purchasing our beautiful toyota rav4!! will see you again soon ;) More

Great experience! I've been to hundreds of dealerships across the country, this one ranks among the best. Very friendly, attentive, knowledgeable and thorough staff wi I've been to hundreds of dealerships across the country, this one ranks among the best. Very friendly, attentive, knowledgeable and thorough staff with absolutely no sales pressure. More

Initially great service. Nightmare began shortly after. MY REVIEW- this is a copy of the review I posted on this dealerships Facebook page: Lorie Ann Meyer — 1 star. Okay well the one star rating is NOT MY REVIEW- this is a copy of the review I posted on this dealerships Facebook page: Lorie Ann Meyer — 1 star. Okay well the one star rating is NOT based on the customer service my husband and I received during the process of purchasing our 2 vehicles , actually the sales staff and financing staff were quite pleasant to deal with. Our extreme dissatisfaction is the products we purchased from them not being conducive with each other. In March 2014 we purchased a RAV 4 AND a Toyota Tacoma at the same time. In addition to the vehicles the other products we obtained from the dealership was a loan financed through Toyota Financial Services and one they obtained for us through one of the lenders they use- Huntington Bank. In addition we purchased 2 extended warranty's AND 2 GAP insurance policies which were Toyota Financial Service GAP coverage. The premise of GAP is for the buyer to not have to pay the difference between the balance of the loan and the payment from the primary insurance company as of the date of loss (the date the accident occurred). I was forced to pay over $3000 in Payments (in order to protect my credit score) while waiting for all of the paperwork to be completed. I was assured the entire time that all payments made after the date of loss would be refunded back to me. SO after more than 25 phone calls between the Huntington Bank and the Toyota GAP insurance office....I was finally given a check. Unfortunately the check was for less than half of what I was due. Each company is pointing the finger at the other leaving me to feel like "the monkey in the middle". After being treated badly over the phone and actually even hung up on by one of the Toyota GAP insurance representatives......I decided to take my stack of documentation to the finance manager at the dealership to see if they could escalate the solution for me. They reviewed and listened to my complaint...agreed that it was outrageous and even copied my documents and said they would be making phone calls the next day. That was January 5th. Today is January 18th and I have yet to get a call back...and have since left 2 unanswered voice messages. In short....the Toyota GAP insurance policy and the Huntington bank loan have different guidelines that CONTRADICT each other and therefore should never be "sold" together which has resulted in over $1800 still be owed to me. Furthermore I have since discovered that Huntington Bank has had 450 BBB complaints in the last 36 months. Why on earth would Toyota "peddle" their products for them??? SO I have made a plan of action as i will not be worn down. If resolution is not reached soon I will be contacting the 3 news reporting stations that broadcast consumer issues and attempt to help them get resolutions and if not at the very least they "air" the issue so others will think twice before purchasing these products from Toyota together. I will also be contacting the local law enforcement agency to confirm where it is legal for me to stand near the only entrance to the dealership with signs telling people to ask me about my experience before purchasing these specific product together. If anyone else out there has had similar experiences please message me so perhaps we can merge our complaints with the Consumer Protection Bureau and perhaps look in to class action resolution....... More