Tri-Cities Nissan

Read your contract twice, three times even. Do your research, find a lender on your own. The interest rate is extremely low on new and used vehicles right now, wanna leave it to the “professional”? Tha research, find a lender on your own. The interest rate is extremely low on new and used vehicles right now, wanna leave it to the “professional”? That interest rate just spiked. Not to mention the fact that your not told what interest rates were offered to you by the different lenders, they pick that for you. Wanna take your chances? Your money.....Look at the hard inquiries off your credit report, call them. Ask them what rate they gave you. Be surprised at what they tell you, then when you confront them, they walk you around in circles until you question your ability to do basic math. THEN smile, shake your hand, and congratulate you fot bending over. Why pay more or for things you don’t want, nor need. Don’t focus on the payment, look at the real numbers... 2+2 is 4. Not x. Please remember, “customer satisfaction is key.” More

My mother who is 82 went in for a service and only needed TIRES!! Was approached by a salesman Dylan that she really needed to buy a car rather than replace the tires. ELDER ABUSE IS SERIOUS!! We tried to re TIRES!! Was approached by a salesman Dylan that she really needed to buy a car rather than replace the tires. ELDER ABUSE IS SERIOUS!! We tried to return the car within 24 hours and only 2 miles added and they refused!! My mother is just finishing chemo from stage 3/4 ovarian cancer and her mental state is not good. They are all rude and dishonest!! I’m ashamed we have such a poorly run dealership in JOHNSON CITY TN More

Was sold a 5,000 car for 12000. 66 yo female, they knew I was fair game. Very dishonest. Go elsewhere to buy. I have paid 239 a month for a year and just now down to under 11000 was fair game. Very dishonest. Go elsewhere to buy. I have paid 239 a month for a year and just now down to under 11000 More

Avoid at all cost! They lie. They mark up sales thousands of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate t of dollars with fake fees to make extra money off of the gullible people who purchase a car from them. They only use "Fair" KBB rating to calculate trade in price and use the bottom dollar. I asked to not have my credit checked untill after I seen prices of cars and they refused to show me cars till credit check. They checked my credit anyway even though I told them not to then hit my credit 15 time with 15 different banks dropping my score almost 40 points. They then came back and tried to sell me a Rouge sport which I didn't want and said that's the only car they had deals on. Looked at the price they had marked it up $6000 from the window price.and gave me the lowest price possible for a clean excellent trade in. Worst new car dealership I have ever dealt with. I was a prime credit applicant and they just lost a customer and a sell for their shaddy tactics. More

Terrick the salesman was great, Tim the sales manager was great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealershi great. Excellent experience all the way around. Would shop here again. Everyone was patient and treated me like I was in charge and not the dealership. More

Replaced transmission. Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I Done a great job replacing transmission under extened warranty. Hassle free. Great service and the transmission was repaired short length of time. I would definety take back for service More

Great Experience! Easy and fast purchase - They treated me like a queen! I felt that the sales, finance and service departments were honest and friendly with an except Easy and fast purchase - They treated me like a queen! I felt that the sales, finance and service departments were honest and friendly with an exceptional price on the vehicle and trade-in. More

Lied to, more than once. We were lied to about an option on a new truck. Was told Sirius XM radio was available on a vehicle we purchased.. Upon delivery we asked the salesman We were lied to about an option on a new truck. Was told Sirius XM radio was available on a vehicle we purchased.. Upon delivery we asked the salesman to show us how to use the XM radio. The salesman discovered, along with us, that the 2019 models were not equipped for Sirius XM. Before signing the papers, we were told the vehicle came with a 3 month free subscription to XM. Part of our agreement was to get a 1 year subscription, free of charge, instead of 3 months. When all was said and done, we said that we wanted out of the agreement. But the dealership would not allow it. We were lied to by the salesman, Darrell Thompson. Then lied to by the sales manager, and even lied to by the finance officer, Brian Knechtel. More

Good customer service I purchased my 2016 Honda CR-V there and love it. My sales person was Jeff Sanders the most sweetest sales person you could ask for he helped me pick I purchased my 2016 Honda CR-V there and love it. My sales person was Jeff Sanders the most sweetest sales person you could ask for he helped me pick out the right car for my money and he was very helpful and would recommend him and this dealer to everyone looking for a nice ride and a great sales person. Thanks to all the people there very friendly and always make feel welcome when I come for service. Sincerely, Kim Hurd More

Sales Go see Doyle Rutherford and he will work with you. He takes his time to listen to you and what your needs are looking for a vehicle. Awesome job! Go see Doyle Rutherford and he will work with you. He takes his time to listen to you and what your needs are looking for a vehicle. Awesome job! More