Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Transitowne Kia Of West Seneca
West Seneca, NY
74 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 74 reviews
June 08, 2020
Love going to this dealership for service; very professional and following safety guidelines for the Corona virus, everyone wearing masks and plenty of systems in place. professional and following safety guidelines for the Corona virus, everyone wearing masks and plenty of systems in place. More
by Daveb62
Employees Worked With
Frank Cirocco , Chuck Haring
May 26, 2020
They does excellent work and they keep in touch with you about what going on with your vehicle while being service. They also has good customer service skills. about what going on with your vehicle while being service. They also has good customer service skills. More
by bethanyannerutherford
Employees Worked With
Frank in the service department.
May 20, 2020
Had several disappointing visits at this location when it comes to vehicle maintenance. Have experienced dishonesty on several occasions from service center. Received free oil changes for life of vehicle. Th comes to vehicle maintenance. Have experienced dishonesty on several occasions from service center. Received free oil changes for life of vehicle. They honored that for three years. My most recent visit they could not find the file and are now charging for oil changes. In addition I was told on two separate occasions that I needed new brakes when they were replaced less than a month ago in both instances. I brought this to the attention of management who apologized and offered incentives in the amount they were trying to falsely sell me on with the brakes. Too many bad experiences with them to go back again. More
by Jeff
Employees Worked With
Unsure of who is responsible
May 19, 2020
Fastest Service Dept. in WNY Whenever I need service on my 2017 Kia Sorento, from oil changes to warranty work, Transitowne Kia in West Seneca, NY has an amazing ability to get yo Whenever I need service on my 2017 Kia Sorento, from oil changes to warranty work, Transitowne Kia in West Seneca, NY has an amazing ability to get you in, ofter the day you call, and out the next day. I've had quite a few new vehicles in my life and no other dealer from my experience has ever come close to this amazing service. Kudo's to Transitowne! More
by Kia2020
Employees Worked With
Frank, Chris, and Maria who is the Service Manager
May 18, 2020
Danielle Solecki was wonderful to work with a pleasant experience. The management and finance team were great to work with and a big shout out to to the service department. experience. The management and finance team were great to work with and a big shout out to to the service department. More
by dgmarx
Employees Worked With
Danielle Solecki
May 15, 2020
Performed service (Inspection and rear brakes) efficiently and courteously and kept me informed. The dealer worked with Kia technical support to resolve a difficult problem with the radio. efficiently and courteously and kept me informed. The dealer worked with Kia technical support to resolve a difficult problem with the radio. More
by David M
Employees Worked With
Service Dept manager and technicians
April 22, 2020
General manager (Kyle) very helpful during pandemic. General manager (Kyle) very helpful during pandemic. Was very informative and understanding given the situation. He was very helpful in the process General manager (Kyle) very helpful during pandemic. Was very informative and understanding given the situation. He was very helpful in the process as first time car owner. More
by Disponime
Employees Worked With
Kyle T.
April 03, 2020
Excellent service department insuring our safety as well as our comfort. They keep you updated on the progress of your car and answer any questions you might have. I had a very positive experience. as our comfort. They keep you updated on the progress of your car and answer any questions you might have. I had a very positive experience. More
by Driver1216
Employees Worked With
Chuck Haring
April 02, 2020
The service was fast customer service great, clean environment. I will be back again. Service Mgr told me when yo get my next service on my Stinger ✨ environment. I will be back again. Service Mgr told me when yo get my next service on my Stinger ✨ More
by Ms.kjc54
Employees Worked With
Chuck Haring
