Transitowne Kia Of West Seneca

3160 Transit Rd

West Seneca, NY 14224

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What Others Say

Frank service manager was upfront, thorough and extremely professional. He returned every call and educated my sons vehicle. In short he was a beast. Frank for President!

They made the process easy and painless. All were courteous and bought a 2021 KIA Soul

Excellent customer service and great people to work with. Ryan was amazing and made the buying experience stress free and simple. No pressure. He was extremely helpful and went above and beyond for me. Couldn’t be more happy.

We left feeling confident in the decision we were making. Jason was informative, friendly and he absolutely went above and beyond to make sure we felt we went to the right place. Getting our car was a smooth and hassle free experience, and I would highly recommend you to take time to meet and work with him.

On Thursday, 4/15, I had an appt at Kia for 4 new tires. Melissa Miller, Service Advisor, took care of me. Melissa was awesome. She was friendly, professional, and kept me in the loop re the status of my vehicle while I was waiting in the customer sitting area. The service department was very busy when I was there and Melissa kept a cool, professional and great attitude while handling her busy day. While waiting, Melissa informed me that I needed a back up bulb which was taken care of. She also went over the Multi-Point Inspection of my car and advised that other than the bulb, everything looked good. She discussed that my brakes were good although I did mentioned that I use to be a heavy breaker. So Melissa filled me in about how to properly brake upon approaching a stop sign or red light. I have to admit that Melissa is one of the most knowledgeable Service Advisors that I have come in contact with during the many years that I have been coming to Kia for service of my car. She displays such a caring and professional attitude, qualities that I do not see in many service advisors. I also witnessed how she treated 3 other customers who were also waiting in the customer sitting area. One gentleman mentioned to me how considerate Melissa was to him. I look forward to seeing her upon my next service date which will probably be for my Kia's oil change. Thank you Kia for employing such a competent and valuable employee, Melissa Miller. 👍 Mary Anne Nawrocki Kia Sportage Owner

Jason was wonderful to work with! He was very helpful and right to the point. Our experience was so much better then we were expecting. It was a quick process, which is exactly what we wanted. 5 stars for sure.