Transitowne Kia Of West Seneca
West Seneca, NY
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I unexpectedly lost my husband in December with 2 young children and needed a larger vehicle to accommodate family coming in from out of town. My lease was near expiration and I could barely think, let al children and needed a larger vehicle to accommodate family coming in from out of town. My lease was near expiration and I could barely think, let alone handle a car purchase. Jason was so kind and helpful and made the event so completely easy (I also couldn't sit in a dealership all day with a bereaved 7 year old and a 2 year old). He's a truly kind person and I felt as if he had my best interests at heart. He was also so kind to my son, who has been yearning for adult Male interaction. In sum, I'm so happy with his service, help, guidance and support. I will be sure I use him for future transactions. More
Jason Roy was great to work with. He was not pushy at all but was very helpful and helped us purchase our new telluride and gave us all the info needed. all but was very helpful and helped us purchase our new telluride and gave us all the info needed. More
My five star rating is based solely on Jason Roy. He was excellent to work with and assisted me each step of the way. He wasn't overbearing or pushy. I highly recommend asking for him if you go there! I was excellent to work with and assisted me each step of the way. He wasn't overbearing or pushy. I highly recommend asking for him if you go there! I wasn't impressed with the finance guy but you should ALWAYS check all the numbers no matter where you go! Jason made sure everything was correct in the end. I got the vehicle I wanted for a fair price and felt confident in my salesman. I'm very satisfied with my experience! More
Horrible customer service. Do not take your vehicle to this service department. They wanted to tear my car apart and it was simply a blown fuse. Ridiculous treatment. AVOID AT ALL COST!! this service department. They wanted to tear my car apart and it was simply a blown fuse. Ridiculous treatment. AVOID AT ALL COST!! More
This was our first experience with Kia. We had an awesome sales rep. We did not at all feel pressured to buy anything, he was super friendly and knowledgeable. He quickly got back to us and made the whole pr sales rep. We did not at all feel pressured to buy anything, he was super friendly and knowledgeable. He quickly got back to us and made the whole process easy for us while we had our 9 month old with us. We are really happy with our purchase! We would definitely return to this dealership. More
Kia transittowne was very helpful, honest, and quick. They listened to what I wanted and helped me to make an informed decision on my used car purchase. They listened to what I wanted and helped me to make an informed decision on my used car purchase. More
Impressive, Efficient, Caring Salesperson Jason Roy I've been a loyal client of Transitowne Kia since 2015 and I've been extremely satisfied with their service. I found myself in search of a new vehicle I've been a loyal client of Transitowne Kia since 2015 and I've been extremely satisfied with their service. I found myself in search of a new vehicle this week after it was determined that my current one was no longer repairable. After I was informed of this by Maria, Service Manager, I agreed to meet with a sales representative and she quickly acted to ensure that one was provided. The next call that I received was from a gentleman name Jason Roy (Sale Representative). He exuberantly greeted me, asked questions, and attentively listened as I describe what I was looking for in a vehicle. As we continue to talk I found Mr. Roy to be efficient and a person of his word as he worked on my behalf. Upon meeting him at the dealership the following day I was relaxed and confident as he assured me that I would leave with the vehicle I desired a Kia Soul. He went out of his way to ensure that I was comfortable and understood every aspect of the process. Mr. Roy showed that he really cared about my purchasing a vehicle that was affordable and right for me. Of course, the final analysis resulted in my obtaining my new vehicle. I applaud Trasitowne Kia for employing sincere, honorable, knowledgeable, efficient people like Mr. Jason Roy (A +++). More
Had a very easy and painless time getting a car from transitowne kia. The staff were patient and willing to work with me on a deal that benefited us both. Thomas Hillery wasn’t aggressive at all like yo transitowne kia. The staff were patient and willing to work with me on a deal that benefited us both. Thomas Hillery wasn’t aggressive at all like youd expect from a car salesman (I’m sorry you know its a thing) and they had no problem with me taking the used car I intended to buy to an offsite mechanic to get it checked out (car is in beautiful shape if anyones wondering). More
Service dept. Took my Kia 2020 Sedona in for its first visit. There were no hidden surprises and the time from start to finish was really quick. Also a delayed Took my Kia 2020 Sedona in for its first visit. There were no hidden surprises and the time from start to finish was really quick. Also a delayed thank you to our salesperson Kelly for her help and follow up. Her emails let us know that if we ever had any questions she would be available. More