Toyota of Woodbridge

If I could give less than 1 star I would. Gabriel and other sales people love to harass customers and bother them all hours of the night. Gabriel is the ring leader of being the trouble maker Gabriel and other sales people love to harass customers and bother them all hours of the night. Gabriel is the ring leader of being the trouble maker. Called to talk to the General Manager and I was given to someone portraying him. There were threats made that if the car was not picked up by a certain day, we are 7-1/2 hours away, they would not sell it to us. The real reason was they would not get the credit for the sale in June nor would they get their commission. The GM of sales, Ankush was supposed to call me first thing this morning. It is now 11:20am and no call! Does it surprise me? No. So my next step is the Better Business Bureau and UAW, that is the union for all auto dealer shops. Even if the dealer is not a member they will be able to direct me as to what to do. I know this because my husband was a member for 50+ years. So if you are smart you will keep your distance from Toyota of Woodbridge. You have been warned!!!! More

Do not recommend buying any used vehicle from them. I bought a 2021 Ford F 150 and they sent it to me with tpms faults and with broken mirrors, window, and vent adjusters, without telling me. I let the I bought a 2021 Ford F 150 and they sent it to me with tpms faults and with broken mirrors, window, and vent adjusters, without telling me. I let them now and the told me to get a quote, so I did and gave them it and haven't heard a word since. They are xxxx and if they want the review taken down they can pay the bill to fix it More

The worst dealership I have ever see . Especially finance department cheating and keep telling lies before and after you bought a car. They sell me gap insurance. My car was total loss. Af Especially finance department cheating and keep telling lies before and after you bought a car. They sell me gap insurance. My car was total loss. After connecting eith GAP ı realize that they never inform GAP company. Stay away from this dealership! More

Sure everyone is helpful until they've secured your money, worst experience of my life. Purchased a vehicle that needed repairs, the repairs weren't done in tandem. Afterwards I Received no assistance money, worst experience of my life. Purchased a vehicle that needed repairs, the repairs weren't done in tandem. Afterwards I Received no assistance to resolve the issue, a Christopher legg contacted me after my review to email my info to assit, since then a Chris Kronzer called stating he works with Mr. Legg wanting information. I haven't heard anything from either one of them the past 3 weeks. Ignoring my email as well as calls just as everyone I've reached out to at this dealership. Leaving me with the same issues since I purchased the vehicle. More

They were professional when showing the car and it's features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run bac features. It just takes too long to fill out the paperwork. I want to fill like I am getting the best price for a car, but when they have to run back and forth to the Mgr it makes me think, I am not. More

The works complete on time. They also checks for other important issues and recommendations are also done They also checks for other important issues and recommendations are also done More

Very courteous and flexible, willing to work with me on necessary vs not-so-necessary work. I just sometimes wonder how necessary some "recommendations" are. Very pricey parts & labor, but that seems to be necessary vs not-so-necessary work. I just sometimes wonder how necessary some "recommendations" are. Very pricey parts & labor, but that seems to be the norm these days More

Steve Sosa provided excellent customer service during my recent visit to Toyota. He was friendly, attentive, and kept me informed throughout the process. I highly recommend Steve for his professionalism my recent visit to Toyota. He was friendly, attentive, and kept me informed throughout the process. I highly recommend Steve for his professionalism and dedication. Thank you, Steve! Abdul (Toyota Customer) More

The buying experience was very nice, the staff was also very helpful. Their inventory is also large. very helpful. Their inventory is also large. More

Mr Hugo Canijas provided an excellent customer service. He was very helpful explaining everything detail of the service. I am very satisfied with his service. He was very helpful explaining everything detail of the service. I am very satisfied with his service. More