Ankush Sharma

I had an extremely disappointing experience at this Toyota dealership. We went through the entire process of purchasing a new car, signed the paperwork, and were ready to trade in my Kia. I was excited Toyota dealership. We went through the entire process of purchasing a new car, signed the paperwork, and were ready to trade in my Kia. I was excited about my new car and even took pictures with the bow on it, thinking everything was finalized. However, when we went back and reviewed the paperwork, we realized the dealership was trying to take my Kia as a trade-in and apply its value as a discount toward the new car instead of handling the transaction the way I had clearly explained to both my salesman Hameed and Christian in the finance department. From the beginning, I made it clear that my goal was for the dealership to pay for my Kia, send that money to Navy Federal toward my existing auto loan, and allow me to pay off whatever balance remained to Navy Federal. Instead, the paperwork did not reflect that even after I was assured that it could be done by Christian. His exact words were, “Navy Federal will receive the payoff check in about 2weeks,” What makes this even more frustrating is that we had already signed everything and celebrated getting the new car before discovering the issue. I ended up having to bring the car back after thinking it was officially mine. Buying a car should be an exciting experience, especially when you’re making such a big financial commitment. Instead, this experience left me feeling misled, frustrated, and extremely disappointed. I expected better communication, transparency, and honesty throughout the process. My advice to anyone shopping here is to carefully review every single number and document before signing anything. Do not assume that what you discussed verbally is what they’re actually putting on paper. I would not recommend this dealership based on my experience. More

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Excelente fue mi experiencia en Toyota of Woodbridge. Quiero destacar especialmente a Daniel Sánchez por su profesionalismo, honestidad y transparencia durante todo el proceso. También agradezco a Ankush Quiero destacar especialmente a Daniel Sánchez por su profesionalismo, honestidad y transparencia durante todo el proceso. También agradezco a Ankush Sharma, manager, por su excelente disposición y por buscar la mejor solución para mi requerimiento. More

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Bought my Toyota and had such a good experience with Daniel. He was super knowledgeable, which made the whole process really straightforward and easy. He was also very transparent about everything and n Daniel. He was super knowledgeable, which made the whole process really straightforward and easy. He was also very transparent about everything and never made me feel pressured. I’m really happy with my car and have already recommended him to my friends!I More

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We came into the dealership knowing exactly what we were looking for, and from the moment we arrived, we were greeted warmly by the sales team. The process did take some time, but everything went smoothly f looking for, and from the moment we arrived, we were greeted warmly by the sales team. The process did take some time, but everything went smoothly from start to finish. Our salesperson was knowledgeable, patient, and attentive, making the experience stress-free and enjoyable. The sales manager and finance team were also kind, professional, and transparent throughout the entire process. They answered all of our questions and made sure we felt comfortable every step of the way. Overall, we had a great car-buying experience and truly appreciated the excellent customer service we received. We highly recommend Toyota Woodbridge to anyone looking for a smooth, professional, and welcoming dealership experience! More

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If I could give less than 1 star I would. Gabriel and other sales people love to harass customers and bother them all hours of the night. Gabriel is the ring leader of being the trouble maker Gabriel and other sales people love to harass customers and bother them all hours of the night. Gabriel is the ring leader of being the trouble maker. Called to talk to the General Manager and I was given to someone portraying him. There were threats made that if the car was not picked up by a certain day, we are 7-1/2 hours away, they would not sell it to us. The real reason was they would not get the credit for the sale in June nor would they get their commission. The GM of sales, Ankush was supposed to call me first thing this morning. It is now 11:20am and no call! Does it surprise me? No. So my next step is the Better Business Bureau and UAW, that is the union for all auto dealer shops. Even if the dealer is not a member they will be able to direct me as to what to do. I know this because my husband was a member for 50+ years. So if you are smart you will keep your distance from Toyota of Woodbridge. You have been warned!!!! More

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