Toyota of Wallingford - Service Center

Always a pleasant and fast experience with service at Toyota of Wallingford! I like the new drive up entrance and the area where I can sit and continue to do my work, so it doesn't derail my day when I t Toyota of Wallingford! I like the new drive up entrance and the area where I can sit and continue to do my work, so it doesn't derail my day when I take my car in for service. Dave was also very nice and friendly. More

Toyota Of Wallingford as my dealership I’ve been doing business with Toyota Of Wallingford for the past 1415 years I have my car service every time my car needs to be serviced. I only take my car to be se business with Toyota Of Wallingford for the past 1415 years I have my car service every time my car needs to be serviced. I only take my car to be serviced at Toyota Waterford thank you Toyota and staff. More

Excellent customer service and when you use their maintenance department you are in and out in a reasonable time . maintenance department you are in and out in a reasonable time . More

Nice people, quick service, Karen listened to my concerns and fixed the problem. Thank you very much and fixed the problem. Thank you very much More

Felt like a luxury experience from start to finish. Greeted at the door and escorted back to my car. Above and beyond expectations. Greeted at the door and escorted back to my car. Above and beyond expectations. More

I brought my car into their shop today for my first oil change and tire rotation since I bought my car. I was greeted in the parking lot by Bailey. He was so friendly! He was patient while I gathered every change and tire rotation since I bought my car. I was greeted in the parking lot by Bailey. He was so friendly! He was patient while I gathered everything I needed and while I got my two granddaughters out of their carseats! He then proceeded to walk me into the building to show me the waiting area, the play area (which my granddaughters loved!), and where I sign in. There I was greeted by Noel, who couldn't have been any friendlier! He was so kind to my granddaughters, showing interest in their new toys and even taking the time to cut the toys out of their packaging! The whole time he was chatting and making the whole experience fun! I was very impressed with the great customer service! My granddaughters asked me on the way home when we could go back. Thank you Toyota! More

I was in for a 10k service visit. I had a 2pm appointment. I arrived on time. When I scheduled, I indicated I would be waiting for the car. When I got there I was told that it would b I had a 2pm appointment. I arrived on time. When I scheduled, I indicated I would be waiting for the car. When I got there I was told that it would be an hour and a half wait. A hour and a half to change the oil and rotate the tires. About 1/2 hour service. The service advisor did manage to get the car back to me in an hour and 15 MiB. because I let her know I had another appointment to get to. I'm not sure if this is what Toyota considers an average wait time when you have a scheduled appointment and you are waiting for the car. It's inconvenient at best and seems excessive. More

Thought it was one of my greatest memories in dealing with service dept Very friendly upbeat personnel. with service dept Very friendly upbeat personnel. More

EXCELLENT CUSTOMER SERVICE. REPRESENTATIVES ARE VERY KNOWLEDGEABLE AND HIGHLY QUALIFIED FOR THE JOB. I WON'T GO ANYWHERE ELSE. REPRESENTATIVES ARE VERY KNOWLEDGEABLE AND HIGHLY QUALIFIED FOR THE JOB. I WON'T GO ANYWHERE ELSE. More