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Toyota of Wallingford

Wallingford, CT

4.9
5,255 Reviews
Choose your dealership as carefully as you choose your vehicle! We welcome you to come discover the Toyota of Wallingford difference. We pride ourselves in providing excellent customer service before and after the sale. We don’t just sell and service cars we make customers for life. This is why we are DealerRater Certified. We sell and service new, used, and certified Toyotas including the Toyota Corolla, Prius, Camry, Venza, Highlander, Rav4, Sienna, 4Runner, Sequoia, Tacoma,and Tundra. We are a Connecticut Toyota dealer serving the Wallingford, New Haven, Cheshire, Meriden, Hamden, North Haven, and Durham areas. We are only a short drive from Hartford, Middletown, Southington, Bristol, Old Saybrook and Woodbridge.
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859 N Colony Rd

Wallingford, CT

06492

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Showing 5,255 reviews

August 26, 2019

Good team. Took some negotiation to achieve a deal. This dealership has provided excellent service and communication for ten years with my previous CAMRY and I expect that will continue. The sales nego More

by MDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Internet Sales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Esposito
August 25, 2019

Exceeded Expectations! John Savenelli and the dealership as a whole really do treat you as family and with a great deal of respect. All my expectations were either met or ex More

by Jeff W
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Savenelli, Rocco Esposito
August 24, 2019

New Rav4 Hybrid Purchase Jon was an amazing help and presence buying my new Rav4 Hybrid XLE from start to finish. I went to the dealership knowing exactly what I wanted, and J More

by Alex1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2019

Dealer Review 2018 Certified Camry XLE Toyota of Wallingford provided us with one of the best auto shopping experiences we have ever had. Through the entire process we were treated with the More

by rro2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill DiChello, Rocco Esposito
August 23, 2019

Dealer Review on 2019 Highlander We were very happy with the purchase process at Toyota of Wallingford. The sales person was knowledgeable and helpful. He took time to get us the vehi More

by CFstephenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill DiChello, Rocco Esposito
August 22, 2019

Buy Toyota Corolla LE I recently purchased a Toyota Corolla LE from Wallingford Toyota. Our experience with Jon Petro it was extremely positive from start to finish. We s More

by Gordon Lourdes 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2019

Purchase of tundra Quick and efficient sale. Friendly and accommodating staff. Price was competing with other Connecticut dealerships. Looking forward to having my new t More

by Drlamborghini3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill DiChello, Fred Hollman
August 20, 2019

Life is Good with people like Dan Roberts, Fred Hollman and Cheryl. After a bad experience with another Toyota dealer it was a pleasure dealing with this Toyota d More

by Ford113
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Mckenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hollman
August 19, 2019

Stay Away I would've given "0" stars if I could. Unprofessional, no integrity, and unethical business practices. Watch out for their "optional vin-etching fee More

by Hamiltont2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CJ Marella
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Marmolejos
Aug 19, 2019 -

Toyota of Wallingford responded

I am very sorry that you had a less than stellar experience and that we could not reach an amicable agreement. Our only interest was making the situation right for you, we even proposed multiple solutions including offering to make your first payment (to make up for your lost time regarding the second detail) and also to install a bed liner or remote engine start at no cost to you. We would absolutely still like to make things right, feel free to reach out to us if you would like to further discuss.

Aug 19, 2019 -

Hamiltont2 responded

Again, these "offers" were contingent on the fact that there was going to be a review of the numerous mistakes, lack of communication, and follow through from the representatives at the dealership. I spoke with a manager and advised what would be acceptable and that I would leave a fair account of what transpired including how one person at the entire dealership attempted to make things right. I was told in so few words that there would be no offer by this manager if a freebie was taken. Avoid this dealer, their underhanded ways, and their uninspired resolutions offered to a dissatisfied customer..

Aug 19, 2019 -

Toyota of Wallingford responded

Im not sure what you mean by freebie, but our only interest was making things right. Again, we do apologize for your poor experience and reached out to you with the intent of turning that experience around. If there is anything else we can do going forward, please let us know. We are here to help.

Aug 19, 2019 -

Hamiltont2 responded

freebie: Noun; [free-bee] something given without charge or cost, as a ticket to a performance or sports event Or in my case as a tool to try and keep factual negative reviews off the internet

Aug 19, 2019 -

Toyota of Wallingford responded

Our only intent was to make things right after your initial less than stellar experience. If there is anything else we can do going forward, please let us know, we would love to hear from you.

August 19, 2019

Great experience from start to finish! Toyota of Wallingford is a great dealership; large inventory, clean showroom with welcoming, helpful staff. Our salesman, Phil Orzel, was wonderful! More

by Car gal Liz
Recommend Dealer
Yes
Employees Worked With
Phil Orzel
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