Toyota of Tri-Cities

Great . However the service person did not ask me if I had an extended warranty to cover th major repair. They can just told me the repair I needed and the . However the service person did not ask me if I had an extended warranty to cover th major repair. They can just told me the repair I needed and the cost. I had to volunteer this information More

Very good for most part. Outstanding service department, so far. This is only second visit ,of course, but appears that future visits will be the same. One item that needs bet Outstanding service department, so far. This is only second visit ,of course, but appears that future visits will be the same. One item that needs better communication is between service rep and service department itself. Info was not same, so I am still not sure which info would be correct. That still leaves me with a concern. More

My new Camry I was so satisfied when I drove off with my new 2018 Toyota Camry. Everything went smoothly with the purchase. I had a sensational salesman that helpe I was so satisfied when I drove off with my new 2018 Toyota Camry. Everything went smoothly with the purchase. I had a sensational salesman that helped me pick out my new car, he informed me about everything I asked him about the car. If you go car shopping at Toyota of Tri-Cities please ask for Brett Russel, he did an amazing job!!!! More

Always treated like they enjoy seeing me Service writers take the time to explain and provide an estimate for every needed repair. They are also honest in keeping you appraised of what will o Service writers take the time to explain and provide an estimate for every needed repair. They are also honest in keeping you appraised of what will or can be left until next time. Always careful about over promising when there is troubleshooting that must be done. Just a great place to have good quality work done on any vehicle but especially your Toyota More

Knowledgeable and courteous staff Staff was very helpful and friendly. We felt no pressure to make a quick decision. Appreciated the no haggle pricing that was actually more competitiv Staff was very helpful and friendly. We felt no pressure to make a quick decision. Appreciated the no haggle pricing that was actually more competitive than the other dealers we worked with. More

Professional Attitude toward Customer Services. I've been a customer since 2010 and have been very happy with all of my dealings with Tri-Cities Toyota, Kennewick, WA 99336. They have excellent serv I've been a customer since 2010 and have been very happy with all of my dealings with Tri-Cities Toyota, Kennewick, WA 99336. They have excellent service and repair departments, and a professional mindset of quality toward customers. More

Great service great experience great employee great great great great .. what else is there to say but that I will come back to or more service.. service great experience great employee great great great great .. what else is there to say but that I will come back to or more service.. More

Oil change,tire rotate,recalls Superb service good counter service. I did not have to wait too long,only 1 hour. Had tea and a water,looked at other cars Superb service good counter service. I did not have to wait too long,only 1 hour. Had tea and a water,looked at other cars More

Buying a car People r friendly an informative an no pressure. Would recommend to my friends an family! They help set everything up when u purchase a car! People r friendly an informative an no pressure. Would recommend to my friends an family! They help set everything up when u purchase a car! More

Clear bra replaced on my Hylandet They replaced the clear bra on my Toyota Hylander. It was a good experience. The work was completed timely & the staff was friendly & courteous. T They replaced the clear bra on my Toyota Hylander. It was a good experience. The work was completed timely & the staff was friendly & courteous. The location was clean & conveniently located More