Toyota of Tampa Bay - Service Center

Friendly and took care of me quickly very satisfied with the customer service thank you the customer service thank you More

Excellent turn around time, and excellent communication with me also freylin was very helpful while I was there with me also freylin was very helpful while I was there More

As always, Norman is the very best. He always has a friendly greeting when I arrive and makes sure I don't have to wait too long for my car service. He always has a friendly greeting when I arrive and makes sure I don't have to wait too long for my car service. More

Taylor Francis was professional and was a reassuring presence. He answered all my questions thoroughly. presence. He answered all my questions thoroughly. More

I had a great experience, service manager DAVID MENDOZA was perfect from start to finish. Would recommend. was perfect from start to finish. Would recommend. More

excellent service great to have been serviced in a timely matter got the service i always recieve with the dealership timely matter got the service i always recieve with the dealership More

NORMAN VASSELL IS AMAZING. SUCH A PROFESSIONAL, AND ALWAYS GIVES THE BEST CUSTOMER SERVICE!!!!!! HE IS AN A+ EMPLOYEE SUCH A PROFESSIONAL, AND ALWAYS GIVES THE BEST CUSTOMER SERVICE!!!!!! HE IS AN A+ EMPLOYEE More

I have been coming to this dealership for years and my experience felt rushed and not what I was used to. experience felt rushed and not what I was used to. More

I felt like I waited too long to get my oil changed. I was there for almost 2 hours even though I had an appointment I was there for almost 2 hours even though I had an appointment More

I purchased my 2021 Toyota Tacoma new from this dealer and have faithfully had my vehicle serviced every 5000 miles at this dealership. At the service interval, I was offered a coupon for an oil change fo and have faithfully had my vehicle serviced every 5000 miles at this dealership. At the service interval, I was offered a coupon for an oil change for $49.95. So I decided to get my oil changed At the dealer. My Service representative Taylor has worked with me several times and I am very satisfied with his interaction. I was told I needed a new battery and was quoted the price of around $400, which I thought was outrageous. I then called advance auto parts and secured a diehard battery of equivalent to Toyota for $219. That is a big difference in price for the same product. While advance auto parts was installing my battery, I noticed that none of my fluids have been topped off, including my brake fluid, even though the video from the tech at Toyota Of Tampa Bay mentioned that the fluid was low. I was told when I purchased my vehicle in 2021 that I had lifetime washes because there is a car wash on site. I noticed when I picked my vehicle up that it was not washed and after I called my rep, he said that they don’t run the car wash on the weekends, but he had free at a car wash, however it was several miles in the wrong direction for me so I declined. About a year ago, I had my vehicle service to Toyota Of Tampa Bay and was told that my battery was checked during the service, two weeks later I open the hood to give someone else a jumpstart, and found that both battery terminals were caked in corrosion. This does not happen overnight . This does not happen overnight, which led me to believe that the battery was never checked even though signed office checked. I contacted my service representative and gave him a piece of my mind yet nothing was ever done about it. Honestly, I’m not sure I’m going to go back to Toyota Of Tampa Bay. aside from the occasional coupon for a really good priced oil change, everything else is too expensive including a new vehicle. More