3,688 Reviews of Toyota of Tampa Bay - Service Center
Extremely helpful in explaining what exactly was going on with my car and what steps would need to be taken. Everyone was nice and professional. with my car and what steps would need to be taken. Everyone was nice and professional. More
Excellent service - Mr Williams was professional, courteous, attentive, efficient. He was able to answer my questions. The video describing & updating the progress & results of my car’s checkup was v courteous, attentive, efficient. He was able to answer my questions. The video describing & updating the progress & results of my car’s checkup was very informative. My Camry’s diagnostic was completed in a very timely manner. Very impressive. More
Excellent job good people good and quick service good communication I am really satisfied with your service Thanks communication I am really satisfied with your service Thanks More
Came in for 30,000 maintence checkup. Everything went smoothly Derrick Howard provided excellent service. Everything went smoothly Derrick Howard provided excellent service. More
Brian Collins did an outstanding job as my service contact, he explained the timing and what was needed to repair my car. His name is missing from your Service Department list so I am not able to rate contact, he explained the timing and what was needed to repair my car. His name is missing from your Service Department list so I am not able to rate him with five stars. More
Excellent, very professional service, I recommend it 100%100 responsables y Amables un servicio excelente en todos los sentidos 100%100 responsables y Amables un servicio excelente en todos los sentidos More
The service reps are friendly and helpful. they are quick to respond and assist. the only reason I didn't provide 5 stars is I was told they would pop my mirror casing back on, but it still ne they are quick to respond and assist. the only reason I didn't provide 5 stars is I was told they would pop my mirror casing back on, but it still needed replacement which I understood. When I retrieved the car, they didn't reattach the casing. More
During the initial service appointment there was a diagnosis by the tech that turned out to be a mis-diagnosis upon my return to have the issue fixed and I was informed by Landon S. whom was my servi diagnosis by the tech that turned out to be a mis-diagnosis upon my return to have the issue fixed and I was informed by Landon S. whom was my service advisor, after I dropped off my car and returned to retrieve items from it. I spoke with Erica Ortiz, service director, and she explained what happened and offered gas for my inconvenience. Honestly, this shook my confidence in Toyota of Tampa Bay, even though I did appreciate the attention to the matter by Erica. More