Toyota of Tampa Bay - Service Center

Derek is a great worker. Does a great job of making sure you get the best service. Does a great job of making sure you get the best service. More

I made and appointment for a warranty item. I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my r I received 2 emails and 2 texts confirming my appointment. When I arrived for my 6:15am appointment, I was checked in and then was waiting for my ride. I get a call from the Asst. Service Leader, Austin Carr, that the part is no longer in stock. Well, to say I was disappointed is an understatement. So now Toyota of Tampa needed to keep my vehicle for 2 days since they needed to order the part from their dist. center. They gave me a loaner vehicle for the 2 days I'd be without my vehicle but the communication was lack luster. How do you send 4 pieces of communication and then not have the part in stock? I trust that there should be stopgaps in place to minimize this type of problem, but my frustration was completley preventable if Toyota of Tampa had better internal communications and protocol to keep this type of thing from happening. Overall I was satified with the repair, so far, but my opinon has been skewed by the error that happend even before any repair started. More

Norman Vassel has been our service adviser for years. His service is exceptional. He is very nice to work with and genuinely cares about his customers. He is honest, and he always makes sure that our c His service is exceptional. He is very nice to work with and genuinely cares about his customers. He is honest, and he always makes sure that our car gets the needed service. We are very happy working with him. He is the main reason we are taking our cars for service at Toyota of Tampa Bay. More

We have been coming to the dealership for over 20 years. We have always had excellent work done. The cars have always been reliable. We have always had excellent work done. The cars have always been reliable. More

David is nice but the service at the dealership was one of the worst services and experiences I ever had in Toyota. It was my first time visiting this dealership, they kept my brand new car kept in service of the worst services and experiences I ever had in Toyota. It was my first time visiting this dealership, they kept my brand new car kept in service for almost 25 days and wouldn't even offer me a loaner car. More

Great experience at Toyota of Tampa Bay! Eddie was helpful, did not pressure me, and got me a great deal! Eddie was helpful, did not pressure me, and got me a great deal! More

I had a great service, It was done quickly with easy drop off and pick up. off and pick up. More

I got into my car and had to immediately get back out again. The seat protector was removed from the passenger seat along with a hook that attached to the headrest. Surprised they didn’t put stuff back t again. The seat protector was removed from the passenger seat along with a hook that attached to the headrest. Surprised they didn’t put stuff back the way they found it. More

Norman is the best employee He always takes great pride in his work! He is the reason I keep coming back to Toyota of Tampa Bay. in his work! He is the reason I keep coming back to Toyota of Tampa Bay. More

Took 2 hours for oil change even with appointment. Was not told of any delay until I inquired Was not told of any delay until I inquired More