Toyota of Seattle
Seattle, WA
Filter Reviews by Keyword
By Type
45 Reviews of Toyota of Seattle
nobody answers the phone in last few days and a month ago.. thought it was because of location change so I checked back today. all phone numbers DEAD...even worse it goes to Verizon wireless....ugggh...buying thought it was because of location change so I checked back today. all phone numbers DEAD...even worse it goes to Verizon wireless....ugggh...buying elsewhere.. More
service Great service, incredibly friendly and helpful staff at all levels. Service bays so clean you could eat a meal comfortably there. Everything about m Great service, incredibly friendly and helpful staff at all levels. Service bays so clean you could eat a meal comfortably there. Everything about my car that needed attention was carefully explained to me and I cannot recommend this more highly. More
Really good services We came down to purchased a new car on Aug 27, 2015. it been really good service when we first step into the front door. then the people in there doin We came down to purchased a new car on Aug 27, 2015. it been really good service when we first step into the front door. then the people in there doing their job so well to explain to us the type of car we want to buy it. it have a really good time with them. More
Really impressed! It has been quite some time since I had been to a Toyota service station. I was truly amazed at the level of service I received. From the moment I d It has been quite some time since I had been to a Toyota service station. I was truly amazed at the level of service I received. From the moment I drove up, I was personally greeted and escorted to a clearly organized customer service area. I was in and out in less than 15 minutes, offered a shuttle back to work and pickup later. It was seamless. I received a phone call midday on the update of my car and picked it up that evening with the same seamless service. Well done. More
Service department excellent customer service! Thanks to the service department and John Parker for excellent customer service! John Really takes the time with his customers, he really cares. It fe Thanks to the service department and John Parker for excellent customer service! John Really takes the time with his customers, he really cares. It feels great to have my Toyota Tacoma back on the road! More
Great customer service and very reasonable price When I was having issues with my Prius, they went above and beyond to figure out what the problem was. When the issue wasn't resolved at the end of a When I was having issues with my Prius, they went above and beyond to figure out what the problem was. When the issue wasn't resolved at the end of a business day, they paid for me to have a (very fancy) rental car. The next day when I picked up my car, I was pleasantly surprised by the low cost. Great customer service. I'll be back (just hopefully not until my next schedule maintenance!). More
Customers & Cars are both very complex I usually deal with John Parker when I have my car serviced. I've used this shop exclusively since I bought the car there 3 years ago. I recently ha I usually deal with John Parker when I have my car serviced. I've used this shop exclusively since I bought the car there 3 years ago. I recently had an intermittent failure code problem and it took several visits to trace it down. I paid for the first visit and the next two visits I was not charged. I was able to talk with the shop technician directly and after much head scratching and sharing circumstances of the failure/fault event he finally was able to make the final repair. New generation vehicles are super complex yet very reliable. I feel if I treat my Toyota service shop as a partner rather than an adversary, my car runs better and will last longer. More
New Location, BAD service So these guys relocated to a new/bigger place next to a Mercedes dealership; expecting we would get a good experience. Boy were we wrong! They have So these guys relocated to a new/bigger place next to a Mercedes dealership; expecting we would get a good experience. Boy were we wrong! They have this "one sticker" philosophy - it's either take it, or leave it. Really guys? You let 2 buyers here with CASH ON HAND walk away because you did not want to even negotiate; not even for a penny? Glad we went to another dealership and found the same (better) car on OUR TERMS. We are never going back there regardless how nice the place looks. Tip for Toyota of Seattle : The customer ALWAYS have the last say. "Money talks...BS walks". You jerks missed out on 2 potential loyal customers. More
Terrible service experience 1 problem 3 visits and a terrible experience some of the worst customer service I have ever had avoid at all costs. Brought my car in to get the brake 1 problem 3 visits and a terrible experience some of the worst customer service I have ever had avoid at all costs. Brought my car in to get the brakes fixed was told everything was fine even though there was cleat some grinding. Came back again 3 Wes same problem need new rotar and brake pads. Don't ever come here. More
Have been going here since we bought our Hybrid. Every time we take our car there leave with high blood sugar. front desk folks Seattle freeze, you make appointment and come back after hours and nothing i time we take our car there leave with high blood sugar. front desk folks Seattle freeze, you make appointment and come back after hours and nothing is done. Then they do not offer any sort of apology or reason why something was not done. I do not recommend this place at all. More