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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,995 Reviews
Call Service Center (570) 740-3457

2,995 Reviews of Toyota of Scranton - Service Center

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June 09, 2025

things went quickly and smoothly, i appreciate the included voucher for the coffee shop in the dealership. More

by PALMER61390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Scranton responded

PALMER61390, Thank you for your review! We're glad to hear everything went quickly and smoothly for you. It’s great to know you enjoyed the coffee shop voucher—we love being able to offer a little something extra while you’re here. We appreciate your visit and hope to see you again soon! Warm regards, The Service Team Toyota of Scranton

June 09, 2025

We had no dealings with A. Aimer. Everything was handled by Dave in service who was excellent; he keep the process going smoothly. Our car was totaled by our insurance company More

by CAROLREINSON
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Scranton responded

CAROLREINSON, Thank you for taking the time to share your experience with us. We’re so glad to hear that Dave in service, Marco in finance, and our shuttle driver all provided excellent support during what must have been a stressful time. Congratulations on your new 2025 Corolla Cross—we’re happy we could help make the transition smooth and efficient! We also appreciate your suggestion about including photos with team member names—that’s a great idea, and we’ll be sure to share it with our management team. We believe it could really enhance the customer experience. Thank you again for your kind words and feedback, and we hope to see you again in the future! Take care, The Customer Experience Team Toyota of Scranton

June 09, 2025

Quick professional and Hailie was clear what was going to be done and efficient she was professional knows her job More

by JEREMYRFITCH83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Toyota of Scranton responded

jeremyrfitch83, Thank you for the great feedback! We're so glad to hear your experience was quick and professional, and that Hailie clearly communicated everything and delivered efficient service. She’s a valued member of our team, and we’ll be sure to share your kind words with her. We appreciate your visit and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

June 07, 2025

They listen to what you’re looking for, great pricing on used vehicles & helped with financing. More

by CUPCAKE1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Lane, Ryan Cali
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Jun 13, 2025 -

Toyota of Scranton responded

CUPCAKE1023, Thank you for the great feedback! We’re so glad to hear that our team took the time to listen to your needs, offered great pricing, and helped make the financing process smooth. Your satisfaction is very important to us, and we truly appreciate you choosing Toyota of Scranton. Enjoy your vehicle, and we’re here if you need anything down the road! Warm regards, The Sales Team Toyota of Scranton

June 07, 2025

I had a wonderful experience with David and Marco! They were patient and so helpful. I have already recommended Toyota of Scranton to anyone I know who might be in the market for a car! I haven’t had More

by M_SHIMKUS
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Toyota of Scranton responded

M_SHIMKUS, Thank you so much for the kind words! We're thrilled to hear that David and Marco made your experience a wonderful one—they’re both fantastic, and we’ll be sure to pass along your compliments. We truly appreciate your recommendation to others—it means so much to us. When you're ready for your first service appointment, we’ll be here to provide the same level of care and support. Thank you again for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

June 05, 2025

Great atmosphere, polite and amazing service. Even great food. I always go there to get my service done. More

by Jonathan tlatenchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Toyota of Scranton responded

Hi Jonathan, Thank you so much for your kind words! We're thrilled to hear you enjoy the atmosphere, our team's service, and even the food while you're here. It's always a pleasure to have you with us, and we truly appreciate your continued loyalty. Looking forward to your next visit! Warm regards, The Service Team Toyota of Scranton

June 05, 2025

Always have a great experience when we go for service at Toyota. Always kept up to date on procedures and time frames. More

by LCNOLDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Toyota of Scranton responded

LCNOLDY, Thank you so much for your kind words! We're happy to hear that you consistently have a great experience with us. Keeping you informed and comfortable throughout your visit is always a top priority. We truly appreciate your continued trust in Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

June 03, 2025

Fast and efficient. .additions were done in a timely manner.. very happy with my new purchase More

by TJROPER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025

Nice very fair and reasonable well worth the long distance I traveled (97) mi. David the sales man was great. Would definitely recommend him and your dealership to others. More

by GLEN.ZANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Toyota of Scranton responded

GLEN.ZANE, Thank you for making the trip to visit us—we’re honored you chose Toyota of Scranton! We're thrilled to hear that David made the experience well worth the distance and that you found everything to be fair and reasonable. Your recommendation means a great deal to us, and we look forward to welcoming you back anytime. Enjoy your new vehicle! Warm regards, The Service Team Toyota of Scranton

May 28, 2025

I found a car on Toyota Scranton's website that I was interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arri More

by DAVEMILLER4191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Winkler
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May 29, 2025 -

Toyota of Scranton responded

DAVEMILLER4191, Thank you so much for sharing your experience! We’re thrilled to hear that Jordan and Mark provided such attentive and personalized service throughout your car-buying journey. From the warm welcome to the extra time spent helping with Android Auto, it’s clear they went above and beyond to ensure everything was just right. Your kind words mean a great deal to us, and we’re grateful you chose Toyota of Scranton. We hope you’re loving your new vehicle and are always here if you need anything! Warm regards, The Sales Team Toyota of Scranton

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