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2,857 Reviews of Toyota of Scranton - Service Center
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December 09, 2024
I drove through a high snow bank that tore a cover shield partially off under the car. My service rep Joe, got us right in and didn’t charge for the temporary repair. Amazing to see there are still businesse partially off under the car. My service rep Joe, got us right in and didn’t charge for the temporary repair. Amazing to see there are still businesses that aren’t out to make a killing on every service visit. More
by Safetyg
Verified Customer
December 09, 2024
The work that was done by the collision center was very good. Appointment was made very quickly. The vehicle was finished in a very acceptable amount of time. I would recommend them to friends and family good. Appointment was made very quickly. The vehicle was finished in a very acceptable amount of time. I would recommend them to friends and family More
by walhd
Employees Worked With
Collision center
December 06, 2024
Ashley was so friendly and very helpful! I appreciate the hard work everyone puts in to make you feel comfortable and welcomed. Jim Yacone has been servicing my vehicles and always does the I appreciate the hard work everyone puts in to make you feel comfortable and welcomed. Jim Yacone has been servicing my vehicles and always does the best work! Thank you all again! More
by BRANDI.CHILSON
Employees Worked With
December 05, 2024
Prompt service and associate support by clearly explaining what was needed.as well as updating me during the service visit. explaining what was needed.as well as updating me during the service visit. More
by SGRAY6
Employees Worked With
December 05, 2024
The service team here, specifically my service advisor Jon Higgins, is incredibly helpful and cares about us Jon Higgins, is incredibly helpful and cares about us More
by SREUTHER80
Employees Worked With
December 05, 2024
Kacie was very helpful connecting me with an incomeing phone call. Always very very pleasant. phone call. Always very very pleasant. More
by BIGARANCH
December 05, 2024
I have been reaching back after my service and nobody’s answering the call or reaching back to me to see what is the problem that I’ll keep calling answering the call or reaching back to me to see what is the problem that I’ll keep calling More
by BELKY179
Employees Worked With
December 04, 2024
I feel as though I get the run around every time I bring the truck in, especially when my wife brings it in. The last instance with the tire she was told that they were rotated improperly but when they fou the truck in, especially when my wife brings it in. The last instance with the tire she was told that they were rotated improperly but when they found out they did the rotation it wasn’t the issue. The truck has never been serviced anywhere but Scranton Toyota. Lots of excuses for any issues. The back breaks are at a 2 but the fronts are a 10, Toyota uses small pads from the factory? Not to mention the price is about $300 higher than anywhere else to replace them. Seems like its impossible to get a straight answer. More
by CHRISTOPHER.COAR
Employees Worked With
November 30, 2024
I had no problems with my service appointment. Jon Higgins was very helpful and professional. I am very happy with the service. Jon Higgins was very helpful and professional. I am very happy with the service. More
by nybaker
Employees Worked With
November 30, 2024
Always a great experience dealing with Dave Greico and Toyota of Scranton thank you a a Toyota of Scranton thank you a a More
by JMPLAWLER
Employees Worked With
