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Toyota of Scranton - Service Center

Scranton, PA

4.7
2,860 Reviews
Call Service Center (570) 740-3457

2,860 Reviews of Toyota of Scranton - Service Center

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October 29, 2024

Excellent service! A great experience for the first time. And a nice purchase from Toyota of Scranton! More

by ROMAN_MIROSLAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Toyota of Scranton responded

ROMAN_MIROSLAV, Thank you for sharing your experience! We're so glad to hear that your first visit with us was a great one and that you're happy with your new purchase. Welcome to the Toyota of Scranton family—we look forward to serving you in the future! Warm regards, The Toyota of Scranton Team

October 28, 2024

Going into Toyota of Scranton is always a positive experience. My service Advisor Jason is always polite and answers all of my questions when I come in for service. More

by Muir46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Scranton responded

Muir46, Thank you so much for sharing your experience! We’re thrilled to hear that visiting Toyota of Scranton is always a positive experience for you. Jason is a great part of our team, and it’s wonderful to know he consistently provides you with courteous and thorough service. We look forward to your next visit and appreciate your kind words! Safe travels until then! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

The staff at the dealership is always prompt and courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) w More

by MDESIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Scranton responded

MDESIANO, Thank you for the wonderful feedback! We’re delighted to hear that our team’s promptness, courtesy, and knowledge made a difference in your experience. We take pride in maintaining a clean and welcoming environment, and we’re glad you enjoyed the added perk of a light lunch during your visit. It’s our pleasure to make your time with us comfortable and enjoyable—looking forward to welcoming you back soon! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. More

by ZACKMCHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

Toyota of Scranton responded

ZACKMCHALE, Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your 2021 4Runner. We understand the car wash is a valuable touch, and we value your feedback. We appreciate your patience and look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

October 26, 2024

Chelsea was wonderful to deal with. It was an excellent experience . Will definitely return for our car service needs. More

by JANDJKEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Scranton responded

JANDJKEENE, Thank you for sharing your experience! We're thrilled to hear that Chelsea provided you with excellent service and made your visit enjoyable. It’s fantastic to know you’ll be returning to us for your future service needs. We look forward to welcoming you back to Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

October 25, 2024

Honesty. When issue was explained Toyota of Scranton did the correct thing. Thank you Brythonic much. More

by LOUKUHN
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Toyota of Scranton responded

LOUKUHN, Thank you for your feedback! We’re so glad to hear that our team could provide an honest and straightforward experience. Doing the right thing for our customers is essential to us, and your trust means a lot. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

October 23, 2024

He was very very helpful and went over and above to get me the answers I wanted. More

by BUSHTOYOTA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Toyota of Scranton responded

BUSHTOYOTA4, Thank you for sharing your feedback! We're glad to hear that our team member was helpful and went above and beyond to get you the answers you needed. It sounds like you had a good experience, and we’d love to know how we can improve it to be a 5-star one. Your insights help us continue to grow and provide the best possible service. Please feel free to reach out with any further comments! Warm regards, The Toyota of Scranton Team

October 23, 2024

Hailie was very professional from start to finish. She kept me updated and delivered car back to me as promised. It was a delightful experience! More

by ALANAIMER21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Toyota of Scranton responded

ALANAIMER21, Thank you for sharing your experience with us! We're thrilled to hear that Hailie provided such professional service and kept you well-informed throughout the process. It’s wonderful to know she delivered on her promises and made your experience delightful. We look forward to serving you again in the future Thank you, Service Team Toyota of Scranton

October 22, 2024

Overall excellent. Sales and service are superb. Toyota of Scranton seems to be a well oiled machine. More

by JIMCANUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

JIMCANUCK, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with both our sales and service teams. Your kind words about Toyota of Scranton being a 'well-oiled machine' mean a lot to us, and we're proud to deliver the level of service you deserve. We look forward to continuing to serve you in the future! Warm regards, The Toyota of Scranton Team

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