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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,333 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,333 reviews

November 18, 2024

Kacie was excellent! She kept me in the loop throughout the appointment and she was very knowledgeable. More

by JERHUBDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Toyota of Scranton responded

JERHUBDAN, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kacie provided you with excellent service and kept you informed throughout your appointment. Your satisfaction is our priority, and we're lucky to have team members like Kacie who go above and beyond. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

November 16, 2024

The Toyota of Scranton staff that I worked with when purchasing my new Tacoma were great. Noah M. and Jake F. made the purchase experience easy and were very knowledgeable. Mark T. was patient and th More

by JDCRONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

Toyota of Scranton responded

JDCRONK, Thank you so much for sharing your experience! We're thrilled to hear that Noah M. and Jake F. made your purchase easy and enjoyable with their knowledge and expertise. It's great to know that Mark T. took the time to thoroughly introduce you to your new Tacoma's features, and that Ashley O. provided helpful answers regarding your new accessories. Your recommendation means the world to us! Congratulations on your new Tacoma, and we look forward to serving you again in the future. Enjoy your ride! Warm regards, The Sales Team Toyota of Scranton

November 16, 2024

The staff are sick an amazing group of people. They’re timely, sufficient and also offer a $10 coupon to customers, who wait at the dealership, to get serviced. More

by TWALL1421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Toyota of Scranton responded

TWALL1421, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our amazing team. Providing timely and efficient service is always our goal, and we're glad you appreciated the $10 coupon for our waiting customers. We truly value your feedback and look forward to serving you again in the future! Thank you, The Service Team Toyota of Scranton

November 15, 2024

Higgins is great. Well serviced and very accommodating. Scheduler was great, too, and helped squeeze me into the day More

by SCHOENCOMM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
j, HIGGINS
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Nov 15, 2024 -

Toyota of Scranton responded

SCHOENCOMM, Thank you so much for your kind words! We're thrilled to hear that Higgins and our scheduling team were able to provide you with great service and accommodate your needs. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

The attendant who took care of us while waiting for our car to be done was kind and helpful! More

by JRWARNOCK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Toyota of Scranton responded

JRWARNOCK28, Thank you for your feedback! We’re glad to hear that our attendant made your wait a pleasant one. Providing helpful and friendly service is what we strive for, and it’s great to know we met your expectations. We look forward to your next visit! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

Great place to get a car or at least start looking for one!! I had a great experience! More

by GOSSMACKENZIE642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

GOSSMACKENZIE642, Thank you for sharing your experience! We're so glad to hear you had a great time with us while exploring your options. Whether you're ready to purchase or just starting your search, we're here to help every step of the way. We hope to see you again soon! Regards, The Sales Team Toyota of Scranton

November 14, 2024

Toyota of Scranton dealership is my go to dealership for service and reliability in our area More

by PAJOE18447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

PAJOE18447, Thank you so much for your kind words and continued trust in Toyota of Scranton! We’re thrilled to be your go-to dealership for service and reliability. Your support means a lot to us, and we look forward to continuing to provide you with excellent care. If there’s ever anything more we can do for you, please don’t hesitate to reach out! Regards, The Toyota of Scranton Team

November 14, 2024

Both Noah and Justin were receptive to my questions and asks. They both answered all my questions in a timely manner More

by RPRP3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Toyota of Scranton responded

RPRP3, Thank you for taking the time to share your feedback! We’re glad to hear that Noah and Justin were receptive to your questions and provided timely responses. Your satisfaction is important to us, and we’ll continue striving to make every experience a 5-star one. If there’s anything we can do to make your next visit even better, please let us know! Regards, The Sales Team Toyota of Scranton

November 13, 2024

Always receive excellent service. Kept informed of status, needs and concerns.Stephanie was attentive and polite. Good experience. . More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Scranton responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Stephanie took great care of you and kept you well-informed throughout your visit. Providing attentive and excellent service is our priority, and it's wonderful to know we delivered. We appreciate your trust in us and look forward to serving you again! Take care, The Service Team Toyota of Scranton

November 13, 2024

The staff was courteous, helpful and knowledgeable. Service members were also. Great job by all. More

by ANNE6677
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Toyota of Scranton responded

ANNE6677, Thank you for your kind words! We're delighted to hear that our team provided you with courteous, helpful, and knowledgeable service. Our staff works hard to ensure each visit is a positive one, and it's wonderful to know we met your expectations. We look forward to serving you again in the future. Take care, The Toyota of Scranton Team

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