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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,405 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,405 reviews

December 28, 2024

Justin was very efficient and knowledgeable. He also gave advice on prepayment options. He was very pleasant and friendly. More

by lmv1029
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

lmv1029, Thank you for your thoughtful review! We're so glad to hear that Justin provided you with efficient and knowledgeable service while also offering helpful advice on prepayment options. It's great to know he made your experience pleasant and friendly. If you need any further assistance, please don’t hesitate to reach out. We appreciate your feedback! Warm regards, The Toyota of Scranton Team

December 28, 2024

My Experience was good. Very friendly people at the dealership. I would recommend them to anyone More

by LEESHA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

LEESHA65, Thank you for your kind review! We're so glad to hear you had a good experience and found our team friendly. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

December 27, 2024

Hailee is great to work with. I always trust that she is looking out for my best interest. More

by TGXAOS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

TGXAOS98, Thank you for your kind words! We're so glad to hear that Hailee has earned your trust and always looks out for your best interest. She truly is an asset to our team, and we’ll be sure to share your feedback with her. We appreciate your support and look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

December 27, 2024

Just went back to Toyota after years of Ford. Toyota hands down the best in regards to service to the customer. I’m glad to be back in the Toyota family More

by SQUIRREL672024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Patino-Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

SQUIRREL672024, Welcome back to the Toyota family! We're so glad to have you with us again and thrilled to hear that you’re enjoying the customer service experience. Thank you for choosing Toyota—we’re here to keep providing you with top-notch service for years to come. We appreciate your kind words and look forward to seeing you again! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

December 27, 2024

Would recommend this dealership to anyone. They are very professional and friendly. It was a great experience. More

by CAM1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

CAM1229, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us and found our team to be professional and friendly. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

December 27, 2024

Very polite and professional. Very nice atmosphere. I would recommend this dealership for all your needs. More

by RTBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

RTBLACK, Thank you for your kind words! We're so glad to hear you enjoyed the polite and professional service, as well as the welcoming atmosphere. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Warm regards, The Toyota of Scranton Team

December 27, 2024

Everyone was great and informative ,really enjoyed the lunch bar Great idea having it in the dealership More

by JAMIEWICKIZER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

JAMIEWICKIZER, Thank you for your review! We're so glad to hear you had a great experience and found our team informative. We're also happy you enjoyed the lunch bar—we love providing that extra touch for our guests! If you ever need anything in the future, we’re here to help. Thanks again for your feedback! Thanks so much, The Toyota of Scranton Team

December 27, 2024

Excellent dealership. Did not feel pressured and answered all of our questions. Would def return. More

by ADRIANDORMANSII
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Toyota of Scranton responded

ADRIANDORMANSII, Thank you for your feedback! We're glad to hear you had a positive experience and would return. If you ever have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

December 26, 2024

Emily was just great with helping me decide on a used truck. She made the sales process very simple and easy. Thank you soo much!! More

by CHIPEWW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

CHIPEWW, Thank you for your wonderful review! We're so glad to hear that Emily made your truck-buying experience simple and easy. She truly enjoys helping customers find the perfect vehicle, and we’ll be sure to share your kind words with her. Congratulations on your new truck, and thank you for choosing us! If you need anything in the future, don’t hesitate to reach out. Warm regards, The Sales Team Toyota of Scranton

December 26, 2024

Toyota of Scranton is the best dealership we have ever been to. Hands down. Our dealer Doug Stahl is cool calm and extremely knowledgeable. Marcos is very experienced and efficient. More

by madge45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Toyota of Scranton responded

madge-45, Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience at Toyota of Scranton. Doug and Marcos are truly valuable members of our team, and we’re glad they provided you with knowledgeable, efficient, and professional service. We appreciate your kind words and look forward to serving you again in the future! Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

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