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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,481 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,481 reviews

March 22, 2025

Jordan made the process easy and fun. He explained everything gully and was very helpful in finding theright vehicle for us. We love our new Rav4. More

by VENNEKATHY
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

VENNEKATHY, Thank you so much for the kind words! We're thrilled to hear that Jordan made the process easy, fun, and informative. It’s great to know he helped you find the perfect RAV4 — congratulations on your new vehicle! We appreciate you choosing Toyota of Scranton and hope you enjoy every mile. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 22, 2025

This dealership consistently does great work and treats their customers extremely well. The dealership is a comfortable place to wait. More

by valsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

valsma, Thank you so much for your kind words! We're proud to hear that you've consistently received great service and felt well taken care of by our team. It's also wonderful to know you find our dealership a comfortable place to wait — that means a lot to us. We truly appreciate your continued support! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 21, 2025

Everyone is Courteous, professional, friendly, trustworthy. Their wait time is pretty accurate and they have a snack bar and Internet to use while you wait. More

by AGANYWHERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2025 -

Toyota of Scranton responded

AGANYWHERE, Thank you for the great feedback! We're so glad to hear that our team’s courtesy, professionalism, and trustworthiness stood out during your visit. It’s also great to know you enjoyed the amenities while you waited — we aim to make every part of your experience as comfortable as possible. We appreciate your continued support! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 21, 2025

Everyone in the staff was incredible and honest and helpful and straightforward. Definitely recommend all More

by KGILMARTIN728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler fitch
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Mar 30, 2025 -

Toyota of Scranton responded

KGILMARTIN728, Thank you so much for the kind words! We're thrilled to hear that our team made such a positive impression with their honesty, helpfulness, and straightforward approach. Your recommendation means a lot to us, and we’re grateful for the opportunity to serve you! Best, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 19, 2025

Great Trust Kind Good service Clean Fair Fairly price Good advisor No worries Giving The car to them More

by MAGNETIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Toyota of Scranton responded

MAGNETIMAN, Thank you for your kind words and for sharing your experience! We're thrilled to hear that you found our service to be great, fair, and trustworthy. Providing a clean and welcoming environment, along with knowledgeable advisors, is important to us, and we’re glad it made a positive impact on you. We appreciate your trust in us with your vehicle and look forward to serving you again in the future! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 18, 2025

Very friendly and knowledgeable staff, Jeff answered all of my questions and I think he went above and beyond to get me a great deal on my 2023 Camry. More

by JEFFMORK357
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Toyota of Scranton responded

JEFFMORK357, Thank you for your kind words! We're thrilled to hear that Jeff provided you with friendly and knowledgeable service and that he went above and beyond to get you a great deal on your 2023 Camry. We appreciate your business and hope you enjoy every mile in your new car! Warm regards, Sales Team Toyota of Scranton

March 17, 2025

Not a pleasant experience. I feel like I was being pushed into a vehicle I didn't want ... More

by BELLAPETALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know last names
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Mar 18, 2025 -

Toyota of Scranton responded

Hi Bellapetals, We're sorry to hear that your experience didn’t meet your expectations. We make every effort to address customer concerns, but unfortunately, we’re unable to locate your information in our system. We’d love the opportunity to learn more about what happened and see how we can assist you. Please reach out to us at your earliest convenience so we can work toward a resolution. Toyota of Scranton Mary Jo Preno Vice President of Guest Experience 570.702.8776

March 16, 2025

John Great guy Good Job Will go back to him any time Great service advisor More

by MAGNETIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Toyota of Scranton responded

MAGNETIMAN, Thank you for your kind words! We’re thrilled to hear that John provided you with great service. We’ll be sure to share your feedback with him. We appreciate your support and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

March 15, 2025

This is the best dealership I’ve ever worked with for all the cars I have ever owned. More

by N2KUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Toyota of Scranton responded

N2KUO, Wow! That means the world to us. Thank you for your kind words and for trusting us with your vehicles over the years. We appreciate you and look forward to continuing to provide you with the best experience possible! Warm Regards, The Toyota of Scranton Team

March 15, 2025

easy to make arrangement s. Fast friendly service. kept. me informed along the way I was pleased for fast service. More

by CARL.MILLS820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

Toyota of Scranton responded

Thank you, Carl! We're glad to hear that arranging service was easy and that our team kept you informed throughout the process. Fast and friendly service is what we strive for! We appreciate your feedback and look forward to assisting you again in the future. Warm regards, The Service Team Toyota of Scranton

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