Toyota of Scranton

Service vist Friendly! Every encounter with the service team was a pleasure. I had a question about a product expecting to be directed to a different department, Friendly! Every encounter with the service team was a pleasure. I had a question about a product expecting to be directed to a different department, my service advisor picked up the phone and got a price on the spot! I appreciated the fact the employees take ownership and customers don’t get passed around. More

Toyota Care not what it seems I dropped my vehicle off for routine service using my Toyota care. They rotated tires and changed oil and filter then called me with battery terminals I dropped my vehicle off for routine service using my Toyota care. They rotated tires and changed oil and filter then called me with battery terminals needed cleaning and throttle body needed cleaning. If I wanted the service it would cost $190.00. I was under the impression that they would at least clean the battery terminals for me as it would take 5 minutes, but I was wrong. Toyota Care just covers oil changes and tire rotations and an invitation to get additional repair cost from you. Very disappointed as to this is regular maintenance that would not cost them much if anything in parts then add $150 in labor. How is Toyota Care looking out for you or your vehicle? More

Excellent Service We had excellent service from start to finish. Brian was our salesman and we could not have asked for a better one!!!! We absolutely LOVE our new Ra We had excellent service from start to finish. Brian was our salesman and we could not have asked for a better one!!!! We absolutely LOVE our new Rav4!!!! More

Service experience Honest and willing to work with you. The price was a bit steep but had to get it done for safety. Awesome job Stephanie J. Honest and willing to work with you. The price was a bit steep but had to get it done for safety. Awesome job Stephanie J. More

Service and State inspection Friendly staff, not to long of a wait. Comfortable waiting area. Easy access to the service bay, cold day so they left the car in the bay until I was Friendly staff, not to long of a wait. Comfortable waiting area. Easy access to the service bay, cold day so they left the car in the bay until I was ready to leave. More

Alan was very helpful . He called and kept me up to date on what was going on. He called and went over the inspection and told me when my car was finished. . He called and kept me up to date on what was going on. He called and went over the inspection and told me when my car was finished. More

Efficiency Top Notch Repair work excellent, vehicle looks like the day we purchased it. What a surprise when we picked up the vehicle, cleaned inside and out, outstanding Repair work excellent, vehicle looks like the day we purchased it. What a surprise when we picked up the vehicle, cleaned inside and out, outstanding service we weren't expecting! More

Routine service Staff was informative and helpful. They even reinstalled my rain guard over my window for no charge. The wait was not long. The waiting area was comfo Staff was informative and helpful. They even reinstalled my rain guard over my window for no charge. The wait was not long. The waiting area was comfortable More

Customer Service Review I have been going to Toyota for over a year and half now. Everyone there is very friendly, and gives you a warm welcome when walking into the doors. A I have been going to Toyota for over a year and half now. Everyone there is very friendly, and gives you a warm welcome when walking into the doors. Any questions or concerns they are there to help you with anything! I would highly recommend this place! More

Excellent Great customer service. Great price on leased vehicle. Treated with respect. No pressure.Willing to negotiate. Bryan went above and beyond to satisfy Great customer service. Great price on leased vehicle. Treated with respect. No pressure.Willing to negotiate. Bryan went above and beyond to satisfy us.Great experience. More