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Toyota of Scranton

Scranton, PA

4.7
5,468 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,468 reviews

March 01, 2019

Super helpful and friendly. Made car buying not so awful They even called me the next day to tell me they had found me financing at a lower rate. How crazy is that? They took a lot of stress out of the who More

by vegomatic99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 04, 2019 -

Toyota of Scranton responded

We're so happy to hear your experience at our dealership was stress free! Thank you for the 5 stars and great review!

March 01, 2019

New truck purchase They did great, got me in my new truck quickly and on my way. Sale man listened to me and wasn’t ignorant or pushy as some of them are there. Ty for t More

by DOREENBOOTZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blad
Mar 04, 2019 -

Toyota of Scranton responded

We are so happy to hear about your experience at our dealership!

February 28, 2019

Loved the people and atmosphere great place to buy a new car Loved the shopping experience and would come back again and again to buy a car. The people in the showroom were very friendly and were nice to be arou More

by Rkeip570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review! We are happy to hear you loved your shopping experience at our dealership.

February 28, 2019

12 month service and Pa inspection. Attendant was there when arrived. No waiting at service desk. Work done in reasonable amount of time. Initially, vehicle wasn't washed when service wa More

by daveyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Feb 28, 2019 -

Toyota of Scranton responded

We are so happy to hear your experience at our dealership was a great one! We are happy that you didn't need to wait much either!

February 28, 2019

best trucks available thanks to tom and george as i purchased this, my 4th new truck from toyota of scranton. also purchased a used car and cosigned for family member to More

by NOFLEAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rogari
Feb 28, 2019 -

Toyota of Scranton responded

NOFLEAS1, Thank you for your loyalty to our dealership. We are so happy you had an awesome car buying experience with Tom and George. Enjoy your new truck. Thanks again.

February 28, 2019

service the service was exellent they were quick . The waiting room is clean and inviting . Made you feel comfortable. We will go there again . They even did More

by morgan4789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Toyota of Scranton responded

morgan4789, your comfort is our concern. We are happy to know you enjoyed your stay at our dealership. Thank you for the awesome review.

February 28, 2019

Service for airbag recall Started and finished right on time. I was very pleased I’ve beer putting it off for a long time because I didn’t want it to tie up my whole day. It w More

by MARYSANTOLI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m terrible at remembering names but everyone was polite and knowledgeable , AJ Wallace, Travis Langlois
Feb 28, 2019 -

Toyota of Scranton responded

MARYSANTOLI3, how fantastic...we exceeded your expectations. Thank you for taking the time to inform us of your experience, and the 5 star rating. See you at your next visit.

February 28, 2019

Quick and professional I was very pleased with the service and help that I received He answered all the questions that I asked about the new car and still the old car that I More

by kathy195179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Feb 28, 2019 -

Toyota of Scranton responded

kathy195179, thank you for the 5 stars! We are delighted you had an awesome experience. We are here to help. Take care.

February 28, 2019

quick & courteous very comfortable waiting room, quick and courteous service, price reasonable. Kevin Brzegowski, was very helpful, keeping me up to date and explai More

by NJAPCM44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brzegowski
Feb 28, 2019 -

Toyota of Scranton responded

NJAPCM44, we are delighted your service experience went well and you found the entire process to your liking. We look forward to seeing you at your next visit. Thank you for taking the time to inform us of your experience.

February 28, 2019

Great experience. My wife and I were very pleased with Ahmad. He was very polite and professional. He was able to get us the price we wanted for the Jeep. We, however More

by DEBSHERMAN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Toyota of Scranton responded

DEBSHERMAN73, Ahmad is an asset to our Sales Team. We are happy you were satisfied with his customer service, and you had an outstanding experience. We appreciate the 5 star review. Thanks again.

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