Toyota of Scranton

I left a happy camper. Very professional staff. They were attentive to what I wanted, didn't try to pressure me into something else. They made the effort to sell me exactly Very professional staff. They were attentive to what I wanted, didn't try to pressure me into something else. They made the effort to sell me exactly what I wanted and nothing more. More

Purchasing a vehicle Very kind & friendly staff. They were all making sure we felt comfortable and we were not pressured into anything, they worked with us on the vehicle Very kind & friendly staff. They were all making sure we felt comfortable and we were not pressured into anything, they worked with us on the vehicle we wanted. More

shocked by pleasantry!!!! I read previous reviews given for this dealership (in early 2018) and they weren't good. Then reviews of late 2018 were good... so I thought why not I read previous reviews given for this dealership (in early 2018) and they weren't good. Then reviews of late 2018 were good... so I thought why not give them a try... I was pleasantly surprised when I was greeted at the door, my salesman Tom Rogari helped me find my perfect car! the dealership was spotless, everyone was friendly, and I had minor issues with the used vehicle I purchased and service was great!!! I will return when I'm ready for next vehicle. More

Cant wait to go back!!! Definitely hands down the best experiences I've ever had purchasing a vehicle. Salesman and alm other staff was the most kind and courteous people. C Definitely hands down the best experiences I've ever had purchasing a vehicle. Salesman and alm other staff was the most kind and courteous people. Cant wait to be able to afford a other one More

Piece of cake Professional, courteous staff I especially liked the exceptional service by my salesman. He was immediately able to find the car I was interested in, Professional, courteous staff I especially liked the exceptional service by my salesman. He was immediately able to find the car I was interested in, did not waste my time, the gentleman who handled my finances explain everything to me and again valued my time. I have always had a positive experience with this dealership and plan to continue using them in the future. More

Disappointed with the extras (or lack thereof). I brought my Sienna in for it's 20,000 mile service. The service was fine although they tried to sell me several things. Not interested. I was call I brought my Sienna in for it's 20,000 mile service. The service was fine although they tried to sell me several things. Not interested. I was called that my car was ready a little after 1. When I got there to pick it up it was close to 3. He brought it out front and the vehicle was still filthy. I thought part of the service was a car wash. Guess I was mistaken. When I asked about it, he said they were a little backed up but if I wanted to wait, he could get it washed. I said you had almost 2 hours after you called me, you obviously weren't planning on having it washed. I thought the last time I brought it in it hadn't been washed very well (probably not at all) but I didn't say anything. I will drive to Wilkes Barre for better service next time. More

Always efficient,attentive,service@ Toyota personnel are personable, service oriented, knowlegable, competent, and never rush thru their explanations. The lounge,of course, is a deightfu Toyota personnel are personable, service oriented, knowlegable, competent, and never rush thru their explanations. The lounge,of course, is a deightful spot to wait in. More

Very little experience Only go there as long as my warranty is in effect Time will tell how I will be treated as far as service is concerned Only go there as long as my warranty is in effect Time will tell how I will be treated as far as service is concerned More

Great Salesman I did not feel pressured in any way. Brian was very friendly. He was also very knowledgeable. It was a great experience from beginning to end. I did not feel pressured in any way. Brian was very friendly. He was also very knowledgeable. It was a great experience from beginning to end. More

Excellent service Excellent customer service. I dont have the best credit but they did everything possible so I can get approved. Very happy with used 2018 Rav4 Excellent customer service. I dont have the best credit but they did everything possible so I can get approved. Very happy with used 2018 Rav4 More