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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
November 12, 2020
Very relaxing atmosphere. No pressure or pushy sales people. Joe was an awesome salesman. I would definitely recommend this place. Jenna was excellent in finance. So far we are very pleased. Love the ve people. Joe was an awesome salesman. I would definitely recommend this place. Jenna was excellent in finance. So far we are very pleased. Love the vehicle. More
by DONNAMHUD
Verified Customer
November 12, 2020
very good experience but very pricey.....I would like to see more reasonable pricing for service. customer service was great. The people were very friendly.... see more reasonable pricing for service. customer service was great. The people were very friendly.... More
by stanleyam1
Employees Worked With
November 12, 2020
I had a great experience with buying the car. All the sales man were curious and friendly. I absolutely love the used car that you have found for me. sales man were curious and friendly. I absolutely love the used car that you have found for me. More
by D_FRAZEE820
November 12, 2020
AJ and Howard great guys. Helped a lo! Got me great financing! Will recommend them both to anyone looking to purchase a new or used vehicle! financing! Will recommend them both to anyone looking to purchase a new or used vehicle! More
by STANLEYSUD
Employees Worked With
AJ Wallace, Howard Sweeny
November 12, 2020
Just changing my oil took over 2 hours. Wish it had been quicker...as it has been in the past. They did a great job otherwise. quicker...as it has been in the past. They did a great job otherwise. More
by Zenee
Employees Worked With
November 11, 2020
Very accommodating in scheduling appointments and very professional in treatment of customer and vehicle. Everything is explained and done in a reasonable amount of time. professional in treatment of customer and vehicle. Everything is explained and done in a reasonable amount of time. More
by CRAIGO8
Employees Worked With
November 11, 2020
Car leaked oil all over garage floor after a oil change had to have it towed big mess and inconvenience very disappointed it never happened at monroe had to have it towed big mess and inconvenience very disappointed it never happened at monroe More
by CMELUMI
Employees Worked With
November 10, 2020
I just recently made my first ever new vehicle purchase. Had no clue what to expect. Toyota of Scranton made the whole process very easy. They are a great group of people and they have made myself and my wi Had no clue what to expect. Toyota of Scranton made the whole process very easy. They are a great group of people and they have made myself and my wife customers for life. I highly recommend you visit Toyota of Scranton if you’re looking for a great car buying experience. More
by MASCAROMR
November 10, 2020
Great service, knowledgeable, accommodating staff, great product. Friendly, patient, considerate. The vehicle was prepped and ready for pick-up the following day as had been promised the prior night. product. Friendly, patient, considerate. The vehicle was prepped and ready for pick-up the following day as had been promised the prior night. More
by PDUFF418
November 09, 2020
Brian and Jenna were awesome with their level of customer service provided. It was a real pleasure working with both Brian and Jenna. Brian’s crazy responsiveness and Jenna’s assistance working through the service provided. It was a real pleasure working with both Brian and Jenna. Brian’s crazy responsiveness and Jenna’s assistance working through the financing stuff were over the top. More
by DRBEAUCHE1
