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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
November 25, 2020
Awesome as always! Great customer service and the salesman worked with me throughout the day via texting in order to complete the sale. I leased the vehicle but I'm so happy with it that I will be bu salesman worked with me throughout the day via texting in order to complete the sale. I leased the vehicle but I'm so happy with it that I will be buying it when the lease is over. More
by SEAN.MICKNICK
Verified Customer
November 25, 2020
The dealership was clean and everyone wore masks as required. Always, the salesman and service personnel were friendly and accommodating. I have been doing business with them for over 10 years and hav required. Always, the salesman and service personnel were friendly and accommodating. I have been doing business with them for over 10 years and have never had a bad experience. More
by nicehockey
Employees Worked With
November 25, 2020
good format w/ excellent personnel,well qualified who take a positive attitude which reflects an atmosphere that exudes professionalism at a very high calibre.. Thank you for your concerns. take a positive attitude which reflects an atmosphere that exudes professionalism at a very high calibre.. Thank you for your concerns. More
by CHARLORRA
Employees Worked With
Other Employees :
Alyssa Esteras, Steve Feliciano, Travis Langlois, Curt Manck
November 25, 2020
Outstanding service department and personnel. Very friendly and accommodating and I'm usually out the door within the time specified by the advisor before they started working on my vehicle. friendly and accommodating and I'm usually out the door within the time specified by the advisor before they started working on my vehicle. More
by Rich
Employees Worked With
November 25, 2020
I was looking for my first Toyota tacoma 2013 and I found one with only 53000 miles on it. In great shape runs super smooth. Everyone I dealt with was very friendly with trying to find what I was looking fo one with only 53000 miles on it. In great shape runs super smooth. Everyone I dealt with was very friendly with trying to find what I was looking for. Once I found what I wanted drive it off lot that night. And drove to work the next day. Financing went quickly and smoothly. I would go back to this dealership. But won't be anytime soon because I bought a Toyota. Thanks again guys ! More
by TSCHUSTER80
November 24, 2020
When I visited the dealership I had no idea I would end up purchasing a vehicle. The experience with the salesperson and staff was excellent. up purchasing a vehicle. The experience with the salesperson and staff was excellent. More
by JBARBOSA321
November 24, 2020
I have never had a problem the service or the service reps. Everyone is very professional and knows just what to do to make your experience better. Thank you service department. reps. Everyone is very professional and knows just what to do to make your experience better. Thank you service department. More
by KENN18508
Employees Worked With
November 23, 2020
Great experience hassle free done in a short time . I will continue to purchase from Toyota of Scranton. Always friendly and willing to help out will continue to purchase from Toyota of Scranton. Always friendly and willing to help out More
by SOKOLOSKI.MARK
Employees Worked With
Steve Feliciano
November 23, 2020
there was some wax residue or something on my driver side. I had to go to the carwash after my service visit to try and remove it. I'm sure it was a sanitizer or something but my interior driver side ha side. I had to go to the carwash after my service visit to try and remove it. I'm sure it was a sanitizer or something but my interior driver side had a greasy residue on the inside door panel. My car wasn't washed either so I don't know why wax or the residue was there More
by JPRIBLO
Employees Worked With
Alyssa Esteras
November 23, 2020
5stars all around. This is the 2nd car we purchased.quick and easy.very professional..they even helped me will all my paperwork for my totalled vehicle for the gap claim..I will definitely be back and easy.very professional..they even helped me will all my paperwork for my totalled vehicle for the gap claim..I will definitely be back More
by CHAYES92004
