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Toyota of Scranton

Scranton, PA

4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

November 27, 2020

The service department is absolutely fantastic. They handle everything perfectly . It is a pleasure to bring my vehicle there always. They are very professional. A+++ More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Rick, We are thrilled you had an outstanding service experience. Thank you for the perfect, 5 star review. Take care.

November 27, 2020

outstanding experience Excellent thank you Silvia and the brooklyn guy that did the paperwork looks like JK Simmons? from Farmers commercial? lol love the cafe and people no pressure. More

by STEVE_VOSBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JK Simmons farmers commercial?
Nov 30, 2020 -

Toyota of Scranton responded

Steve, we are delighted you had an outstanding buying experience. Thank you for acknowledging our staff, especially Sylvia, for their top performance. Enjoy your new vehicle. Take care.

November 26, 2020

Service is always pleasant. The sales people are always friendly and never pressure for a sale. It’s nice to be treated as guests in the dealership. I felt as if the people cared about our needs and concer More

by bmwlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Nov 30, 2020 -

Toyota of Scranton responded

bmwlaw, thank you for being one of our guests. We try our best each and every day to make our guests feel welcome and appreciated. You are our top priority. Take care.

November 26, 2020

The salesman was extremely professional and knowledgeable. My overall experience was excellent and I would recommend Toyota of Scranton to everyone. Thanks again Toyota of Scranton! More

by JB35FORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Thank you, JB35Ford, We are delighted you had an excellent buying experience. Thank you for the perfect rating and recommendation. It is appreciated. Take care.

November 26, 2020

very unhappy had 3 issues . They kept it almost 2 days to trouble shoot and put a whole 3 miles on it test driving it. Noise in motor, drives jerky , sometimes passenger air bag is off when someone is sittin More

by morgan4789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2020

Bryan Burgess my sales person was amazing and Allan in Finance made my new vehicle fit my budget. They made me feel like a person and not just a sale. More

by DETECTIVEMAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Detectivemaja, thank you for the 5 star, perfect review regarding your recent purchase. We are delighted both Brian and Allan were able to assist in getting you a vehicle that is in your budget. Enjoy for many miles! Thanks again. Take care.

November 26, 2020

Salesman was very knowledgable. Very friendly and welcoming atmosphere which made a first time customer feel good. The whole process was very easy and painless. More

by HEF223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

HEF223, We are pleased you enjoyed your time spent purchasing your new vehicle. Many thanks. So happy all went well. We look forward to a long time relationship with you and your family. Take care.

November 26, 2020

It is very difficult to improve on excellence !! I couldn't complain about anything !! I will be a customer as long as I am driving !! More

by jeshel827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rewt
Nov 30, 2020 -

Toyota of Scranton responded

jeshel827, thank you. We appreciate your comments and are delighted we have a raving fan plus customer for life! We wish you all the best. Take care.

November 25, 2020

Purchased 2 vehicles in the last 4 months , salesman Ajax was awesome as well as Ryan in finance and their whole team! Excellent experience... awesome More

by Nicole0715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jax in sales !!! The absolute best!
Nov 30, 2020 -

Toyota of Scranton responded

Nicole0715, Thank you for returning in such a short time! We are thrilled we earned your business and respect. That is amazing. Enjoy your new vehicles. All the best to you and your family. Take care.

November 25, 2020

Brian was an excellent salesman total pro very helpful very knowledgeable made the experience enjoyable. The atmosphere of the dealership is top notch. The finance gentleman were very easy to work with More

by SEANTIMMS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Nov 30, 2020 -

Toyota of Scranton responded

SEANTIMMS17, thank you for your awesome review and perfect rating. More importantly, thank you for choosing to come to Toyota of Scranton and recognizing our commitment to our guests. We are delighted you had a tremendous experience. Take care.

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