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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
January 23, 2021
A very good experience once they were able to get the part in that was needed. Everyone was very courteous and the work was done in a timely fashion. part in that was needed. Everyone was very courteous and the work was done in a timely fashion. More
by Geyer
Verified CustomerEmployees Worked With
January 23, 2021
Toyota of Scranton salesperson Doug is always polite and responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and ar responsive to your needs it is truly easy to purchase a vehicle from them. The process is smooth and they make sure you understand everything and are comfortable More
by CMB7293
Employees Worked With
January 22, 2021
Being a service technician for 43 years (Pontiac, Buick and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . and Lexus) now retired , your dealership runs smoothly and the staff is very courteous and professional . More
by ROBERTO_JOHN
January 22, 2021
Excellent service and staff. Work was done in an accurate and timely manner. The car was returned to me in great shape. I love my Toyota! accurate and timely manner. The car was returned to me in great shape. I love my Toyota! More
by KATHYAAIMER
Employees Worked With
January 21, 2021
Oil change took almost 3 hours to complete while waiting at dealership. In addition free oil changes that came with the vehicles purchase were gone and we were charged $90 for an oil change without the ser at dealership. In addition free oil changes that came with the vehicles purchase were gone and we were charged $90 for an oil change without the service department informing us we would be charged for the service beforehand. Would not recommend the service department for anything not covered by warranty. More
by CAH272
Employees Worked With
January 21, 2021
They r very unprepared and their is no attention to the small details. They just want to get u in a vehicle and out the door. Had questions about accessories for my truck but the person in charge of that w small details. They just want to get u in a vehicle and out the door. Had questions about accessories for my truck but the person in charge of that was very unhelpful. Told me there is the parts wall go for it. He could not give me any info or literature on anything. Not sure if I would spend any money there in the future. More
by JOEFINKLE
Employees Worked With
Alyssa Esteras
January 20, 2021
The salesperson was knowledgeable, helpful, and easy to work with. The final price of the vehicle was a great value. I will continue to purchase from this dealership. work with. The final price of the vehicle was a great value. I will continue to purchase from this dealership. More
by brad56
January 20, 2021
Great staff. Second toyota added to the garage. Best car buying experience, employees take extra time to make the process enjoyable. Extremely happy with both vehicles car buying experience, employees take extra time to make the process enjoyable. Extremely happy with both vehicles More
by VINCENT.MEZICK
January 20, 2021
My salesman was great. Couldn't have asked for a better person. He addressed all my concerns and took plenty of time with me. Very personable. person. He addressed all my concerns and took plenty of time with me. Very personable. More
by EELGIN
Employees Worked With
January 20, 2021
We are missing a key to the 2019 Highlander that was serviced there on 1/6/21. There is a silver cross at the end of the chain. My phone is 5703514643 serviced there on 1/6/21. There is a silver cross at the end of the chain. My phone is 5703514643 More
by BCOLLINS824
Employees Worked With
Alyssa Esteras
