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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
February 03, 2021
Awesome service and very easy! Was in and out with my brand new car in no time! The entire process was easy and stress free ! brand new car in no time! The entire process was easy and stress free ! More
by CATHERINEd
Verified Customer
February 03, 2021
Everyone was very pleasant to talk to.. James was very nice explain everything to me that has to be done.., thanks everyone for the great experience nice explain everything to me that has to be done.., thanks everyone for the great experience More
by LISAK2
Employees Worked With
February 03, 2021
Great exp. always treated like a friend even though I am G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I G reat exp. always treated like a friend even though I am not known personally. They asked me many times if I needed anything even though they knew I was there for a no cost service. Speaks volumes in this crazy world. At the end Alan walked me right out to my vehicle to make sure everything was done right. Icing on the cake is that we talked about my beloved Yankees. Stay safe everyone. If you are not considered front line workers , you should be. Just a quick fyi for you. Between my sister and myself this is at least new vehicle # 12? Maybe more. More
by YAN7KEE
February 02, 2021
Very friendly and helpful.Service was quick Waiting Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledge Very friendly and helpful. Service was quick Waiting area was clean and spacious Check in was efficient and my representative was knowledgeable, curious, and friendly More
by MLORINGER
Employees Worked With
Alyssa Esteras
February 02, 2021
Toyota of Scranton is and has an excellent service center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an ass center. Very friendly and courteous to all your needs. Also excellent waiting area and very clean. Restrooms are also kept very clean which is an asset during this trying time. More
by PINKY22849
Employees Worked With
February 02, 2021
Doug made the buying experience great. He was very professional and didn’t push us into the purchase. Glad I saw the car on the internet and purchased it. professional and didn’t push us into the purchase. Glad I saw the car on the internet and purchased it. More
by COPPERREID
Employees Worked With
February 01, 2021
The Scranton Toyota dealership is a wonderful spot to look/shop for your cars. The service was excellent and the staff were very friendly and helpful with getting me the right deal. P.s they also promise look/shop for your cars. The service was excellent and the staff were very friendly and helpful with getting me the right deal. P.s they also promised me some thermal mugs with my purchase!! More
by S. Sophabmixay
Employees Worked With
Bryan Matarese, Howard Sweeny
February 01, 2021
Vehicle was at a fair price. Staff was polite. The facility was accommodating. I've had a long standing relationship with this dealership. I've bought several cars there and will continue to do so. facility was accommodating. I've had a long standing relationship with this dealership. I've bought several cars there and will continue to do so. More
by JPSCOMBORDI
February 01, 2021
Best Purchase Ever! This was my first truly satisfying purchase ever. Corey was so patient with me and all my silly questions. He listened to everything I wanted in my new vehicle and I could not be happi purchase ever. Corey was so patient with me and all my silly questions. He listened to everything I wanted in my new vehicle and I could not be happier with my new Venda! Thank you all again! More
by KOCHMER67
February 01, 2021
Lost my future business because of Michael Reilly. Jordan was good, Doug was great for me. Would have left but appreciated your sales staff and how they worked w me for the right price for me. was good, Doug was great for me. Would have left but appreciated your sales staff and how they worked w me for the right price for me. More
by Pat
