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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
February 08, 2021
I like dealing with Andrew and Jenna. They are very professional and genuinely nice people. I appreciate not being swarmed by salespeople. I like being able to get a coffee while I wait for my car to professional and genuinely nice people. I appreciate not being swarmed by salespeople. I like being able to get a coffee while I wait for my car to be serviced. I like that service doesn't take a long time. More
by JEFF
Verified CustomerEmployees Worked With
Andrew Weinberger, Jenna Sledzinski , Alyssa Esteras
February 08, 2021
10/10 with Corey Boynton. Also, the finance office was not pushy either. I got a great deal on a used 2020 Tacoma and it was everything I could ask for. I just wish the service contract was useable at oth not pushy either. I got a great deal on a used 2020 Tacoma and it was everything I could ask for. I just wish the service contract was useable at other dealerships. More
by EREEDY
Employees Worked With
February 07, 2021
Brought my Tacoma in a few minutes early. Camera in bay did not pick license plate and attendee had to bring it back out thru the bay and get it rescanned. Then the car in front of it wouldn’t start and th did not pick license plate and attendee had to bring it back out thru the bay and get it rescanned. Then the car in front of it wouldn’t start and that caused a delay. Then waited 2 hours for just an oil change. Not happy. Won’t be coming back. Rather pay another place to change the oil then to wait 2 hours. But I do like the sales department when I bought my truck back in June. More
by SMK8ER
Employees Worked With
February 07, 2021
Accidentally came in a week early for my appointment and they were so nice about it and was still able to get my car in they were so nice about it and was still able to get my car in More
by AEFONZO
Employees Worked With
February 07, 2021
Always customer friendly , returned to this dealership for service and to buy/ lease even when I lived in State College or Des Moines Iowa Recommend for service and to buy/ lease even when I lived in State College or Des Moines Iowa Recommend More
by KARENPACZKOWSKI
Employees Worked With
February 06, 2021
Awesome service. Wouldn’t go anywhere else. The best place for a car. They made the process so simple and no hassle. Will always recommend this place!!! place for a car. They made the process so simple and no hassle. Will always recommend this place!!! More
by Swaters93
February 05, 2021
Love this place (Service Dept) - such nice, professional and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. and go-the-extra-mile folks and attitudes! They certainly do work hard on the customer’s behalf. More
by lynn.c.dawes
February 05, 2021
They refused to hold up there side of the deal on about everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there si everything. Damaged my suv when they worked on it and didn’t fix it. They also made multiple promises when I bought my car and never held up there side of the deal. They refuse to even work on my car now since I attempted to hold them responsible for their mistakes. More
by BRANDON.DEFORGE27
February 05, 2021
They did all that I asked for in the visit. I had to leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. leave it since I couldn't wait around for all that needed to be done. Nothing major was done on this visit but it was done within the time promised. More
by PSUWILDCAT
Employees Worked With
Alyssa Esteras
February 03, 2021
The entire process has been amazing with everyone that I have worked with. It was the easiest buying experience and I felt like I was taken care of as a family member and not just some guy buying a car. have worked with. It was the easiest buying experience and I felt like I was taken care of as a family member and not just some guy buying a car. More
by DAVID.FINKELSTEIN
