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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,409 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,409 reviews

October 20, 2024

My purchase was smooth with no problems. The finance manager was super. All my needs were met and in a timely manner. More

by STORM20258
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

STORM20258, Thank you for your fantastic review! We're so glad to hear that your purchase went smoothly and that our finance manager provided excellent service. Meeting your needs in a timely manner is always our priority, and we're happy we could deliver that experience for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

October 20, 2024

Dave was a great service man. He never tries to sell you anything that you do nnot need More

by JAMESLYONS1934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

JAMESLYONS1934, Thank you for sharing your experience! We're glad to hear that Dave provided you with honest and trustworthy service. We take pride in making sure our customers feel confident in their decisions, and it's great to know that Dave exemplified that during your visit. We look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 19, 2024

Service was great timely manner communication was key. They were on top of their game and I would recommend anybody across-the-board to go there for their services. More

by SLYINPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Perri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

SLYINPA, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and that our communication and timely service stood out to you. We always strive to be on top of our game, and it’s great to know that you would recommend us. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

October 19, 2024

The service attitude was very good. They also asked my sister and I to sit together in the company and gave us breakfast. More

by RUIC2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

RUIC2210, Thank you for sharing your experience! We're so glad to hear that you and your sister enjoyed our hospitality and that our team made you feel comfortable. It’s important to us that our guests feel taken care of, and we're happy we could provide a pleasant visit with breakfast as well. We look forward to welcoming you back in the future! Warm regards, The Service Team Toyota of Scranton

October 18, 2024

David is the best service advisor! Everything was done quick and efficient, Toyota is amazing! More

by PETERSAAD22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Toyota of Scranton responded

PETERSAAD22, Thank you so much for the kind words! We're thrilled to hear that David took great care of you and that your service was quick and efficient. We appreciate your loyalty to Toyota and our dealership. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

October 18, 2024

Very helpful and. Very knowledgeable and very polite and very friendly Answered all of my questions More

by MONARCH1150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Toyota of Scranton responded

MONARCH1150, Thank you so much for your kind words! We're thrilled to hear that you found our team to be helpful, knowledgeable, and friendly. It's always our goal to answer all your questions and provide a positive experience. We appreciate your feedback and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 17, 2024

Knowledgeable , polite and accommodating , no pressure, answered all of our questions, would highly recommend this dealership More

by MLINDE0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Toyota of Scranton responded

MLINDE0, Thank you for the wonderful feedback! We're so happy to hear that our team provided a knowledgeable, polite, and pressure-free experience for you. It’s great to know all your questions were answered, and we truly appreciate your recommendation. If you need anything in the future, we're here to help! Warm regards, The Sales Team Toyota of Scranton

October 17, 2024

Good, people were kind and easy to work with and they try hard to get u in the right car at the right price More

by ERIKBACON06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Toyota of Scranton responded

ERIKBACON06, Thank you for your kind words! We're so glad to hear that our team made the car-buying process smooth and enjoyable for you. We always strive to help our guests find the perfect vehicle at the best price. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

October 17, 2024

excellent dealership. I never had such a easy time buying a new vehicle would definitely come back again More

by JPUGH35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
chris
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Oct 17, 2024 -

Toyota of Scranton responded

JPUGH35, Thank you for the fantastic review! We're thrilled to hear that your experience with us was so smooth and easy. It means a lot to know you'd choose us again, and we look forward to welcoming you back in the future. Enjoy your new vehicle Warm regards, The Sales Team Toyota of Scranton

October 17, 2024

Excellent service/product was just as described and installed in a timely manner great job More

by JOEPOLITZ8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Toyota of Scranton responded

JOEPOLITZ8, Thank you so much for your positive review! We're happy to hear that you received excellent service and that everything was installed just as expected and in a timely manner. We appreciate your kind words and look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

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