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Toyota of Scranton

Scranton, PA

4.7
5,183 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,183 reviews

February 23, 2021

1st time I have bought a vehicle from your dealership and won't be the last! Very professional. Been telling all my friends the next vehicle they buy go to Toyota of Scranton More

by DAWSONEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Feb 23, 2021 -

Toyota of Scranton responded

Welcome to the Toyota of Scranton family, Dawsonemail! Thank you for the perfect, 5 star review and your recommendation. We all appreciate it. Take care.

February 22, 2021

Always great customer service and vehicle service. They answer all of my questions and explain everything in detail to me. Can’t see myself dealing with anyone else! More

by CINDY8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Feb 22, 2021 -

Toyota of Scranton responded

cindy8199, We strive to provide our guests with answers to any questions regarding their vehicle. We want you to understand your vehicle and we are only too happy to assist you. Thank you for your awesome review. It is appreciated. Take care.

February 22, 2021

Brian was great! It was our first purchase of a Toyota and as a caring and empathic salesman, Brian was top notch. We love our truck! Thank you! More

by TERRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Feb 23, 2021 -

Toyota of Scranton responded

Terri10 we are so happy you enjoyed working with Brian. Welcome to the Toyota of Scranton Family. We are delighted you are enjoying your new truck and look forward to seeing you at your next visit. Be well.

February 21, 2021

Everyone I interacted with at the dealer was amazing, from the moment I started shopping until I finalize the paperwork. I completely recommend them for sales or service. More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Feb 22, 2021 -

Toyota of Scranton responded

Pfafffamily, thank you for the 5 star review and recommendation. The entire team appreciates your kindness. Take care.

February 21, 2021

I have started bringing my three Toyotas here for service, everyone is very friendly, professional, and efficient. Most everything they have recommended has been at a comparable price to my smaller h More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois
Feb 22, 2021 -

Toyota of Scranton responded

Pfafffamily, thank you for servicing your Toyotas at our dealership. We value your business, and hope to have a long lasting relationship with you and your family. We are honored to service your vehicles. Take care.

February 21, 2021

Very courteous and professional. The service department had me in and out in no time. Waiting area nice, clean and comfortable. I really like this dealership! More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Excelusp, We are delighted to know your recent service visit went well and you like our dealership. We look forward to your next visit. Thank you. Take care.

February 20, 2021

Upkeeping my vehicles is my responsibility. Where I take them for service is a choice I don't take lightly. A S M Stephanie Jones is a professional with people skills. Thank You . More

by MAC14117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Toyota of Scranton responded

Thank you, MAX14117. We are thrilled you made the decision to service at our dealership and work with Stephanie. It is our pleasure to service your vehicle. Take care, and thank you again for the perfect, 5 star rating.

February 18, 2021

I would have to say, this has been the best car buying experiences to date. I went into the dealership and the staff were very polite and professional. They made the process extremely easy and worked hard More

by 1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Feb 18, 2021 -

Toyota of Scranton responded

1995, our goal each and every day, is to provide the best in guest experience. We are pleased you had an outstanding buying experience. Thank you for the perfect, 5 star rating. Take care.

February 18, 2021

I do want to say, Mary Jo and Alyssa are very, very good at what they do. They kept me informed and accommodated me as needed. I give 5 Stars. Thank you to the girls and Toyota. More

by LYNNPARISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Jo, Alyssa Esteras
Feb 18, 2021 -

Toyota of Scranton responded

Thank you, Lynnparise, for letting us know about your experience. We appreciate your comments and want you to know it is our pleasure to be of service. Take care.

February 18, 2021

Great sales dept. a pleasure to work with Doug and Joe Gatto, Kacie was very professional, and wait time was minimal. This was my 8th Toyota Truck ! More

by PROMANASKAS
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Toyota of Scranton responded

Thank you, Promanaskas, so much for your loyalty to Toyota and our dealership. We are honored to know we have a customer for life! Be well.

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