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Toyota of Scranton

Scranton, PA

4.7
5,185 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,185 reviews

March 07, 2021

Wonderful transaction from start to finish. Everyone was kind, helpful, and efficient. We love our new car!!! I definitely recommend this dealership. Ask for Doug! More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Michael Reilly
Mar 07, 2021 -

Toyota of Scranton responded

Pfafffamily, we are just delighted you had an outstanding buying experience. Thank you for your perfect, 5 star review and recommendation. Enjoy your new vehicle. Doug is the BEST! All the best to you. Take care.

March 05, 2021

Over the years whether buying a new vehicle or having my car serviced the staff in this dealership have always been very responsive, polite and professional. More

by EISELENY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Toyota of Scranton responded

We are honored by your loyalty to our dealership, Eiseleny. Thank you! Your friendship and business are the goals we strive for each and every day. Be well.

March 04, 2021

They are the best very good place to get your car joe Mercado is the best sales rep I will always go to them very good More

by GEORGINAGONELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Mar 05, 2021 -

Toyota of Scranton responded

Georgina, We are delighted to read your review. Joe is awesome as he only wants the best for our customers. Many thanks for the 5 stars. Enjoy your new vehicle. Take care.

March 03, 2021

First time buying from dealer, and no stop pulled to make it feel awesome, great experience overall . The whole thing was just wondering, would buy again. More

by FIREHOG6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 05, 2021 -

Toyota of Scranton responded

Our thanks for purchasing your vehicle at our dealership, Firehog6969. We are delighted to know you would recommend us and you are pleased with the service provided. Take care.

March 03, 2021

Great experience. I have been dealing with the staff for several years. No issues with any part of the experience this time. With definitely be returning. More

by HTFF4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Mar 04, 2021 -

Toyota of Scranton responded

HTFF4, your loyalty to our dealership is a compliment to our team. We value your business and look forward to serving you for many years to come. Thank you! Take care.

March 03, 2021

I found the listing for the car before the photos were even uploaded. AJ was quick in texting me photos and answering any questions I had. After ensuring me the car was in great shape (it was!) we quickly More

by cp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Wallace
Mar 04, 2021 -

Toyota of Scranton responded

Enjoy your new vehicle, cp, for many miles to come. Our goal is to make the buying experience as painless as possible. AJ is awesome as he strives to provide each customer with all the answers so a decision can be made. Thank you! Take care

March 02, 2021

Quick and efficient service. Alyssa was great and provided great feedback on the maintenance of my vehicle. I will definetly come back for service at Toyota of Scranton. More

by rutkowski_chris
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 04, 2021 -

Toyota of Scranton responded

Chris, that you for your feedback and comments regarding your experience. We are thrilled your enjoyed working with Alyssa. See you at your next visit.

March 02, 2021

Tiffany was awesome as usual informed me of specials and kept me informed throughout service appointment. Truck was serviced and just as important was wiped down with disenfectant before returning to me! More

by SHOEWHO@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Shoewho, Tiffany works very hard at providing the best guest experience. We are delighted to know all went well. Thank you for the 5 stars. Take care.

March 02, 2021

Everything was great. Service, experience and final outcome. The service counter Stephanie Jones was very kind. kkkkkkkkkkkkkkkkkkkkkkkkkk kkkk kkk k k k k k k k More

by jHudak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Toyota of Scranton responded

Many thanks, jHudak, for the review and kind words about Stefanie Jones. Take care.

March 02, 2021

Dalton and Andrew helped me immensely find a new set of [amazing] wheels quickly. I knew Scranton Toyota had the car I wanted but I was unable to be there in person. They helped me finalize the deal throug More

by Chris Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton, Andrew
Mar 05, 2021 -

Toyota of Scranton responded

Chris, So glad all went well at the time of purchase. Andrew and Dalton only want to make certain our customers are pleased with their experience. Thank you for the 5 star review. Enjoy your new RAV4 Hybrid. Great vehicle.

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