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Toyota of Scranton

Scranton, PA

4.7
5,187 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,187 reviews

March 28, 2021

We came into this dealership to browse at the 2021 RAV4 . We have owned Toyota vehicles since 1990.. We walked away with a 2021 RAV4 on this day in a short few hours. More

by MONAV13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
Mar 29, 2021 -

Toyota of Scranton responded

Thank you for your long time loyalty to Toyota Monav13. That is the highest for of a compliment. We wish you the best with your new RAV4. Thank you! Take care.

March 25, 2021

Everyone was helpful and courteous and knowledgeable the place was clean and the little restaurant had amazing food and the selection of cars was really good More

by DEMIGOD360.SB
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Maxx Broden
Mar 26, 2021 -

Toyota of Scranton responded

Based on your review, we hit a homerun! Many thanks for the top rating. We are delighted you enjoyed working with our team. The restaurant is the cherry on top!! Enjoy your new vehicle for many miles. Take care.

March 25, 2021

Toyota of Scranton is an excellent dealership they provided me with prompt any outstanding service at my last visit to their facility. The gentleman who helped me has great customer service skills. More

by MICHAELBADYRKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Toyota of Scranton responded

Yes, Alan is terrific. Thank you Michael for your review and 5 star rating. We are thrilled. Take care.

March 24, 2021

My purchase experience with Jordan Prints was excellent. However, after several weeks, I'm still waiting for James Brown to contact me re: detailing my Prius... More

by JERRYBACHMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Toyota of Scranton responded

Thank you Jerry, for your 5 star review of your recent purchase experience. We all appreciate it. We apologize for the delay in making an appointment for your Prius. We will be in touch. Take care. Thanks again!

March 23, 2021

Services: Inspection and Tire check I was scheduled to Services: Inspection and Tire check I was scheduled to have an inspection and fix my tires losing pressure. On the day of the inspection I was left More

by EMMAGLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Aimer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Toyota of Scranton responded

Emmaglake, We are sorry to hear you were disappointed at your last service visit, and you had to go to another facility to have the repair completed. Our Vice President of Guest Experience will be in touch to get some more information on your experience. Thank you for letting us know about your experience. Take care.

March 23, 2021

They was nice and presented with me and friendly. They work with me on the deal of my a new Toyota, which I have now. More

by JAROSLAVPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 24, 2021 -

Toyota of Scranton responded

Enjoy your new Toyota, JAROSLAVPJ, for many years. Welcome to the Toyota of Scranton family. We value your business and look forward to working together for many years. Take care and thanks again.

March 23, 2021

Our organization has been very happy with Toyota of Scranton from the purchase and the wrap put on the vehicle to your courteous service department. More

by KMCDONOUGH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine,Shean
Mar 24, 2021 -

Toyota of Scranton responded

KMCDONOUGH, we are thrilled you are pleased with your vehicle and our service. We are here to assist with your automotive needs and look forward to many years of a working relationship. All the best. Take care.

March 22, 2021

I had a very pleasant buying experience from start to finish. I would highly recommend Jeff to anyone looking to buy/lease from Toyota Scranton! More

by LOSTGIRL6699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski
Mar 22, 2021 -

Toyota of Scranton responded

Thank you Lostgirl6699, for your recommendation and top rating of your recent buying experience. Jeff wants to serve our guests with the best possible experience. Enjoy your new vehicle. Take care.

March 22, 2021

Everything was great but I always like it when you washed the vehicle when done. No big deal but it always looked good when washed. More

by AHIBIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 22, 2021 -

Toyota of Scranton responded

Thank you, Ahibian, for your top rating on your recent service visit. We appreciate your feedback. We suspended the car wash due to the pandemic. We did it for the safety of our customers and team members. We hope you understand. Take care.

March 22, 2021

I had a great day having my Toyota Corolla serviced by Toyota of Scranton. The customer service from them is great. It did not take them a lot of time to inspect my car. Highly recommend. More

by AJACOBS801
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Toyota of Scranton responded

Thanks for the recommendation and top rating, Ajacobs801, on your recent service visit. It is greatly appreciated. We are delighted you enjoy servicing your Corolla at our dealership.

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