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Toyota of Scranton

Scranton, PA

4.7
5,188 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,188 reviews

April 01, 2021

Bryan Matarese was an excellent salesman. Not pushy at all and very knowledgeable. Willing to help us find what we wanted. Great job Bryan and thanks More

by DKCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
Apr 05, 2021 -

Toyota of Scranton responded

Thank you for working with Bryan. He is dedicated to our customers and only wants to provide the best service. We are delighted you are in the vehicle of your choice. Enjoy. Take care.

April 01, 2021

Everything was vantastic service was perfect and the way they treated us the way they talk to us the way they handle our accounts it could not have been any better More

by WINDRIDER4U6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Apr 05, 2021 -

Toyota of Scranton responded

We appreciate your review and top rating. Your experience is our focus. We want you to feel welcome and comfortable at our dealership. Enjoy your new vehicle. Thanks again. Take care.

March 31, 2021

My lease was up, so I went to pick out my next Toyota lease. Has a pleasant experience with Sylvia Thompson. As it does require quite a bit of time between test driving and financial work up, she made me More

by barbathoma1119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Thompson
Mar 31, 2021 -

Toyota of Scranton responded

We are delighted you enjoyed your buying experience and working with Sylvia. Sylvia is totally devoted to our guests. She wants you to be thrilled with your new vehicle. Thank you for the perfect rating and positive comments. Take care.

March 31, 2021

They were knowledgeable, helpful, and kind! Made my car buying experience awesome! I am telling all family members to get there car here! If you need a car new or used this is the place to go! More

by Jschlitlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Mar 31, 2021 -

Toyota of Scranton responded

Thank you, jschlitmt, for your top rating and recommendations. We all appreciate it. All the best to you. Take care.

March 31, 2021

Sales team were great. Very personable and friendly. They did not act as your pushy type of car salesman. Really helps you every way possible in the car buying process. More

by ADAMESQB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake
Mar 31, 2021 -

Toyota of Scranton responded

Our goal is to assist our guests during the process of purchasing a vehicle. We want you to be comfortable with our team and the entire process.. Thank you, Adamesqb, for the 4 star rating. We hope all went well. Take care.

March 31, 2021

Sales person and finance department were great to deal with. The customer service was excellent and the process was extremely easy! I highly recommend this dealership to anyone looking for a great new ca More

by JEA.SULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, AJ Wallace
Mar 31, 2021 -

Toyota of Scranton responded

Thank you, Jea.sull, for the great review and recommendation. We are delighted you enjoyed your experience. We wish you all the best with your new Toyota. Enjoy. See you at your next visit. Take care.

March 31, 2021

I had a tough situation and walked out of there with a beautiful car. I felt like I was priority! I’m glad I joined the Toyota family. More

by WAF.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Toyota of Scranton responded

WAF.W, You are a top priority. thank you for your kindness. Welcome to the Toyota of Scranton family. Take care.

March 30, 2021

Great place to buy new or used vehicles. Employees are knowledgeable, professional and understanding. No stress purchase. We our Toyota drivers and the only place we shop. More

by DPIERCY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Mar 31, 2021 -

Toyota of Scranton responded

Your loyalty is a true compliment. Thank you dpiercy3 for the awesome review and perfect, 5 star rating. Take care.

March 29, 2021

Great experience at Toyota of Scranton. Max in sales was easy to work with as we looked for new vehicles. Great job. Thank you again More

by HUBSHMANJOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden, Michael Reilly
Mar 30, 2021 -

Toyota of Scranton responded

Thank you, hubsmanjoy, for your top rating of your experience with Maxx. We are thrilled you enjoyed working with Maxx and all went well. Thank you. Take care.

March 29, 2021

Bought a brand new 4Runner there this weekend it was such a quick & painless experience! Highly recommend! Sylvia was outstanding! Love my car & it was an overall very pleasant experience. More

by Swhyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Thompson
Mar 30, 2021 -

Toyota of Scranton responded

Swhyte, congratulations on your new 4Runner. Enjoy for many miles to come. We all appreciate the 5 star rating and your recommendation. Sylvia is the best. We are delighted you enjoyed working with her. Take care.

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