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Toyota of Scranton
Scranton, PA
5,188 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,188 reviews
April 13, 2021
The customer service was very friendly and helpful. Made choosing a car easy. I would definitely recommend anyone looking for a new or used care to go to Toyota. choosing a car easy. I would definitely recommend anyone looking for a new or used care to go to Toyota. More
by KIMSOWKA
Verified CustomerEmployees Worked With
Jenna Sledzinski, AJ Wallace
April 13, 2021
Dropped off vehicle night before, kept informed by staff, ready in a timely manner. I always receive great service at Toyota of Scranton! Great team! Thank you. staff, ready in a timely manner. I always receive great service at Toyota of Scranton! Great team! Thank you. More
by DMJP131
Employees Worked With
Jason
April 12, 2021
Jeff was amazing. We came in looking for a specific car and price. He went straight to business. Got to know us and we walked out with a car under 25 minutes. Will go through him from here on out! and price. He went straight to business. Got to know us and we walked out with a car under 25 minutes. Will go through him from here on out! More
by KChuff
Employees Worked With
Jeffrey Felkowski
April 12, 2021
Really bad experience. Bad service. No attention. I bought two cars and I pay a lot of waraties but nothing covered. Ia had to pay more than $500 for my honda ac. And still waiting fir a switch for my bought two cars and I pay a lot of waraties but nothing covered. Ia had to pay more than $500 for my honda ac. And still waiting fir a switch for my jeep. It was supposed to call me back and never received any call from Toyota More
by LUISROMERO1178
Employees Worked With
April 12, 2021
Wonderful experience with entire staff at Toyota of Scranton. Bryan Matarese handled details beautifully, through all phases, making the entire process stress free. He was great to work with. Thank-you Scranton. Bryan Matarese handled details beautifully, through all phases, making the entire process stress free. He was great to work with. Thank-you! More
by JACQUELINE59ROCHE
Employees Worked With
Bryan Matarese
April 12, 2021
This is my 3rd Toyota from this location. Brian Burgess is fabulous! Finance Dept was easy to work with. Ease of getting service appts and great hours makes it a great place to have a car serviced. is fabulous! Finance Dept was easy to work with. Ease of getting service appts and great hours makes it a great place to have a car serviced. More
by DIANNEMIERAU
Employees Worked With
April 12, 2021
Service department was friendly quick and took care of the vehicle while being courteous and addressing concerns of mine as they usually do I will return there for my Toyota care service the vehicle while being courteous and addressing concerns of mine as they usually do I will return there for my Toyota care service More
by CMB7293
April 10, 2021
Recently passed our 2009 Rav 4 along to a family member. We had our oil and filter servicing done at Scranton Toyota throughout the 11 year history of our RAv 4.. We Thank You.🙏 We had our oil and filter servicing done at Scranton Toyota throughout the 11 year history of our RAv 4.. We Thank You.🙏 More
by TERICH
Employees Worked With
Alyssa Esteras
April 10, 2021
Los memories en el trato personal y muy profecional tratando Los clientes tremendo trato megusto muchisimo lo recojiendo a todos que Rueben mi dealer Toyota son Los mejores tratando Los clientes tremendo trato megusto muchisimo lo recojiendo a todos que Rueben mi dealer Toyota son Los mejores More
by DIANESOTO1109
Employees Worked With
Jenna Sledzinski, AJ Wallace
April 09, 2021
Dave and Tiffany are excellent as Service Advisors. In my experiences with car services for ovef 40 years there is no one who compares with their personality, knowledge and customer repoir. I give them each experiences with car services for ovef 40 years there is no one who compares with their personality, knowledge and customer repoir. I give them each a 10 on a 5.0 scale. More
by WILSON30
