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Toyota of Scranton
Scranton, PA
5,189 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,189 reviews
June 22, 2021
Went in as scheduled Option given for return ride. Great service with everything explained prior to start. Service completed earlier than time given. Left with a smile. Great service with everything explained prior to start. Service completed earlier than time given. Left with a smile. More
by WESTPD
Verified CustomerEmployees Worked With
June 22, 2021
Customer service was amazing. Sylvia, our sales woman was very knowledgeable and our finance team did everything they could to make sure we got a great deal within our budget. Very happy with our purcha was very knowledgeable and our finance team did everything they could to make sure we got a great deal within our budget. Very happy with our purchase and the staff at Scranton Toyota More
by TBIGLIN1
June 22, 2021
Paid 148.00 diagnostic fee for an 890.00 estimate to replace water pump. Took vehicle to another garage and problem was fixed for 120.00 by replacing a gasket. We've purchased 2 vehicles and spent count replace water pump. Took vehicle to another garage and problem was fixed for 120.00 by replacing a gasket. We've purchased 2 vehicles and spent countless more on service and repairs over an 11 tear span. Highly doubtful we'll be dealing with your business in the future More
by WALLYS555
Employees Worked With
Someone named Jason not listed above
June 21, 2021
I brought my 2016 Highlander in for what could have been a very costly repair. My service advisor and technicians were very careful about making sure the repair was actually needed. After extensive observa a very costly repair. My service advisor and technicians were very careful about making sure the repair was actually needed. After extensive observation and road testing it turns out the problem was something very minor. I have always had my vehicles serviced at Toyota of Scranton and I do so because I am confident that they have the best interests of the customer in mind. More
by wmgperry
Employees Worked With
Alyssa Esteras
June 20, 2021
Everyone was very friendly and knowledgeable. My car was returned to me clean and in a timely manner. I wish I could remember the girls name who was my initial contact. I believe it was Alyssa, she was very returned to me clean and in a timely manner. I wish I could remember the girls name who was my initial contact. I believe it was Alyssa, she was very friendly and made everything seem effortless. More
by ARMSTRG2004
June 20, 2021
Clean, friendly. Kept me up to date for all that was being done on the car. Lots of know how. Would recommend very highly. Thank you to all. being done on the car. Lots of know how. Would recommend very highly. Thank you to all. More
by JOMAREMICE
Employees Worked With
June 19, 2021
Everyone is very nice. Always eager to help and answer any questions you have in a way you can understand. Toyota of Scranton is my favorite dealership any questions you have in a way you can understand. Toyota of Scranton is my favorite dealership More
by SARAREED78
Employees Worked With
June 19, 2021
Sold me seat coating I did not need & a warranty I did not need & it screwed up my down-payment They made it seem like it was free & cheap. not need & it screwed up my down-payment They made it seem like it was free & cheap. More
by deprimothomas
June 19, 2021
Service is always good and done in a timely manner. Clean area for waiting and friendly staff always ready to help with all my concerns Clean area for waiting and friendly staff always ready to help with all my concerns More
by carebear1203
Employees Worked With
June 16, 2021
This dealership was awesome Jacob Warrington was awesome he was so kind and explained everything to us word for word took his time and really made it feel like family and Mr Mike was an awesome man to every he was so kind and explained everything to us word for word took his time and really made it feel like family and Mr Mike was an awesome man to everybody was so friendly there and Jacob was not quitting until he found us what we wanted More
by EAGLESGIRL1265
