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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,189 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,189 reviews

July 04, 2021

Good experience friendly,good serviceDone in great Good experience friendly,good service Done in great time.didn't wash the car that would have been nice...according to your signs I could not afford More

by LILYBYNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2021 -

Toyota of Scranton responded

We are happy to know you had a good service experience, Lilybynon. Thank you for taking the time to let us know. Due to the recent circumstances with Covid-19 we have suspended customer car washes. We do appreciate your feedback. Take care.

July 03, 2021

Alyssa was great. Very kind and informative, keeping me up to date on what was going on. More

by HORNKREMPASKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Jul 05, 2021 -

Toyota of Scranton responded

Thank you, Hornkrempasky for the rating and review of your recent service visit. We are happy to know you enjoyed working with Alyssa. She is an asset to our service team. Thanks again, take care.

July 02, 2021

Sales representative (Jordan Printz), was a very good representative of the sales department. More

by GLADISHR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
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Jul 03, 2021 -

Toyota of Scranton responded

GLADISHR, Thank you for the perfect, 5 star review. We are delighted you enjoyed working with Jordan. Enjoy your new vehicle. Take care.

June 30, 2021

Corey did a great job with my car buying experience! More

by JR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Toyota of Scranton responded

Thanks, JR. We are thrilled to know you had an excellent experience when purchasing your new vehicle, and Corey was so helpful. Enjoy your new vehicle. Thank you again for the perfect, 5 star rating. Take care.

June 30, 2021

Bryan was amazing, this is my second vehicle purchased with his help! He’s the best! More

by TONYJOY91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese
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Jul 03, 2021 -

Toyota of Scranton responded

Tonyjoy91, Bryan is so easy going and only wants the best for our guests. Enjoy your new vehicle. Thank you for returning to our dealership and making a second vehicle purchase. All the best. Take care.

June 30, 2021

Knowledgeable salesman. Decent car price and “painless “ negotiation. Nicely designed dealerships floor plan with quiet environment. Good experience during paperwork with financial officer. In general great More

by YAKVOLK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Matarese, Michael Reilly
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Jul 03, 2021 -

Toyota of Scranton responded

YAKVOLK, Thank you for the awesome review and 5 star rating. We are thrilled you enjoyed your buying experience and felt welcomed at our dealership. Enjoy your new vehicle. Take care.

June 29, 2021

My family and I have been Toyota owners for many years and have never been dissatisfied. From Sales to Service, everyone was professional and courteous. Sales associate Corey Boynton was on top of his g More

by MARINOSPD574
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Toyota of Scranton responded

Thank you for your loyalty to our dealership...it is the best compliment. We are grateful for your business and hope to have a very long working relationship. Your kindness is greatly appreciated. Thank you.

June 29, 2021

My positive experience was primarily based on the car salesman Ebrahin. I gave he & the Motorworld of Toyota + Motorworld of Cadillac salesman equal chances to deliver. He hands down out performed them More

by MATT_STRUCK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin
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Jun 29, 2021 -

Toyota of Scranton responded

Hi Matt, Abe is awesome. We are thrilled you had such an awesome experience. Abe wants to provide the best possible service and assistance to our guests purchasing vehicles. Thanks again. Enjoy your new vehicle. Take care.

June 29, 2021

Buying a car is easy ! My sales person is very good to me, Joe Mercado Jr. I bought seven cars out of there in the last eight or nine years. Its the service dept. I have issues with !!! More

by FASTEDDY440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2021 -

Toyota of Scranton responded

FASTEDDY440, WOW!!!! Your loyalty to our dealership is the highest form of a compliment. Many thanks. Joe,Jr. has it all together. Thank you for your review. Sorry to learn you have issues with our service department. We would like to discuss that privately. Please call Mary Jo Preno at 570.702.8776. She can offer assistance with your issue. Take care.

June 29, 2021

Purchased a new Tacoma and had a very good experience with the sales department. Len and Dalton were a great help. More

by JPS89
Recommend Dealer
Yes
Employees Worked With
Len, Dalton
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Jun 29, 2021 -

Toyota of Scranton responded

Thank you, JPS89, for your top, 5 star review. We are delighted our sales team was so helpful. Enjoy your new Tacoma. Thanks again. Take care.

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