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Toyota of Scranton

Scranton, PA

4.7
5,189 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,189 reviews

July 30, 2021

Kacie was fantstic. Appt was scheduled in 1/21. There were several texts reminding of the appt and a text to call her if I had any questions. No problems More

by JMESSNER219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Toyota of Scranton responded

We love the fact all went well at your service visit with Kacie. She works very hard at providing the best in guest experience. We appreciate you taking the time to let us know about your experience. Thank you and take care.

July 29, 2021

This organization went out of there way to help me find my new truck. Richard LaRussa made sure we got the deal we wanted. Marco Valenti in financing was great. Jeff Felkowski in sales went out of his wa More

by Junkmanken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Aug 04, 2021 -

Toyota of Scranton responded

Junkmanken, our sales team is eager to assist you when purchasing your new vehicle. Yes, Richard, Jeff and Marco are awesome and will work with customers to make certain they are happy with the entire deal. We are delighted to know all went well. Take care.

July 28, 2021

Excellent experience. They take good care to accommodate their clients and work with them. Definitely would recommend them. Very happy with my new car purchase More

by RNAP0911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Toyota of Scranton responded

RNAP0911, Congratulations on your new vehicle. We are delighted you had an excellent experience. We appreciate your recommendation. Take care.

July 28, 2021

We were very pleased with our sales person Jake. He was knowledgeable, courteous and accommodating. We had an issue once getting the truck home that was quickly resolved. We are happy with the truck and t More

by NTJS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Warrington, Michael Reilly
Aug 04, 2021 -

Toyota of Scranton responded

Thank you so much for your review and feedback. We are happy to know your issue was quickly resolved. That is so important. Enjoy your new vehicle. Take care.

July 28, 2021

Jax was fantastic!!!!!!! The entire process was fairly quick and painless. He explained every detail, every feature. I would most definitely recommend shopping for a new car at Toyota of Scranton. Ask for More

by TODD7482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "Jax" Gronski, Michael Reilly
Aug 04, 2021 -

Toyota of Scranton responded

TODD7482, Jax only wants to provide our customers with the best experience. That is how we roll at Toyota of Scranton. We all appreciate the 5 star rating and your recommendation. Take care and enjoy your new vehicle.

July 27, 2021

On a late Saturday afternoon we weren't expecting to buy a car. We were only looking. Abe approached us in the lot. We explained what we were looking for and Abe recommended a Yaris which had just come it. More

by rjmillers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
Jul 29, 2021 -

Toyota of Scranton responded

rjmillers, thank you for your perfect, 5 star review and recommendation. Abe is a true asset to our sales team. He is very professional and he strives to provide the best guest experience. We hope your daughter enjoys her new Yaris. Take care.

July 27, 2021

Smooth customer experience, lucky to have the exact car I wanted on the lot that day, bought here before and will be back in the future More

by MSLAVOSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Toyota of Scranton responded

Mslavoski, Yes, very lucky we had the exact vehicle you wanted. As you probably noticed, our lot is somewhat empty. We are so happy we had what you wanted. Enjoy your new vehicle. Take care.

July 27, 2021

I did not take a replacement car.He promised pick up me I did not take a replacement car. He promised pick up me when mine was ready. He was unable to arrange it on Saturday, they wanted to postpone it un More

by SP6RYX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alan Aimer
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

i have dealt with george quite a few times he is one of the reasons that i come back. first time dealing with kevin, all good . More

by NOFLEAS1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Toyota of Scranton responded

nofleas1, we are delighted you had a great experience with Kevin. Also good to know you and George have a great working relationship. Thank you for letting us know. Take care.

July 27, 2021

I have never had an issue with service at Toyota of Scranton. They are always informative and attentive to my needs. They listen and respond what questions the may arise. Couldn’t ask for anything more More

by LCNOLDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Aug 03, 2021 -

Toyota of Scranton responded

lcnoldy, thank you for your loyalty to our dealership...it is appreciated. Take care and we hope to see your soon.

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