Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,191 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,191 reviews

September 27, 2021

It was a wonderful experience during a trying time and we thank you all very much. J Wiernik More

by PPYRUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Toyota of Scranton responded

Thank you for the perfect, 5 star rating. We are delighted all went well. Yes, we agree it is a difficult time. All we can do is take it one day at a time!!! Take care.

September 27, 2021

It was a wonderful experience during a trying time and we thank you all very much. More

by DALTONDAD67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
Report | Print
Sep 27, 2021 -

Toyota of Scranton responded

Thank you for the 5 star rating on your service visit. We appreciate your kindness. Take care.

September 24, 2021

Always easy to schedule, convenient . Thorough. Professional. Jason treats us like family. Our favorite department More

by LTDTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Report | Print
Sep 24, 2021 -

Toyota of Scranton responded

Thank you, LTDTO, for your perfect, 5 star rating of your service experience. Jason does a great job! He is all about providing our guests with the best experience. We are happy to know in your case he succeeded!!! Thanks again. Take care.

September 24, 2021

They gave me exactly what I wanted and were professional, thorough, and great to work with. Would lease from them again. More

by TIM.SEIGFRIED
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Toyota of Scranton responded

Tim, We are delighted you had an excellent experience when leasing your vehicle. Thank you for taking the time to let us know. Take care.

September 23, 2021

Everyone was super friendly and my vehicle was done in a timely manner. I am very happy More

by cancherani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

Thank you, cancherani, we are delighted you are happy with our service team. Thank you for the opportunity to service your vehicle. We all appreciate the perfect, 5 star rating. Take care.

September 22, 2021

Windshield wipers were replaced during service visit but broke and had to buy new ones More

by NICHOLAS.GASPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2021

Very disappointed there is no longer a car wash service after your vehicle service. It was a nice feature. At this particular dealership it was frequently out of service before it was taken out completely. More

by pjz12357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

pjz12357, thank you for letting us know about your experience with our service team. Yes, we had to make some changes and we no longer provide a car wash at your service visit. We do appreciate the opportunity to service your vehicle and intend to offer you the best guest experience. Take care.

September 21, 2021

My 4th Rav4 purchased here, Would not go anywhere else. Easy in, easy out. Hassle free. More

by ALEX.GROYSMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Howard Sweeny
Report | Print
Sep 21, 2021 -

Toyota of Scranton responded

Alex, thank you for your loyalty to our dealership. It is the highest form of a compliment. We appreciate you taking the time to offer your review of your recent buying experience. We are delighted to know we earned 5 stars. Thank you. Enjoy your new vehicle. Take care.

September 21, 2021

Many thanks to Rich, Corey, and Marco. Our family was treated like family. We've purchased several cars at Toyota of Scranton and this experience was terrific, as they've all been. Great people to work More

by jjt2459
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

JJT2459, many thanks to you and your family for your loyalty to our dealership. We are grateful to know we earned your friendship. We are here when you need us! Take care and thanks again.

September 21, 2021

Great buying experience from start to finish, thanks to the entire team at Toyota of Scranton! More

by ERCAWLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gatto, Howard Sweeny
Report | Print
Sep 23, 2021 -

Toyota of Scranton responded

Thank you, ERCAWLEY, for the opportunity to sell you a vehicle. We are just delighted your experience went so well. Thank you! Take care.

1
...
170
171
172
...
520