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Toyota of Scranton

Scranton, PA

4.7
5,191 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,191 reviews

October 18, 2021

The staff was wonderful to work with. They truly made me feel like a valuable client and certainly rolled out the red carpet for me. More

by CAROLCOWS64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Toyota of Scranton responded

Carolcows64, that is our goal! You are you are the reason we are here!! thank you for telling us about your service visit. It is a great story. Be well and take care.

October 14, 2021

JOE GOTTO AND JAX A GREAT PAIR. FROM THE TIME I CAME IN TIL THE TIME I LEFT FELT LIKE A QUEEN AND WAS VERY HAPPY I DECIDED TO BUY A TOYOTO. THANK YOU FOR THE GREAT SERVICE . More

by MMMOTTS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE GOTTO - JAX- MIKE IN FINANCING, Michael Reilly
Oct 14, 2021 -

Toyota of Scranton responded

MMMOTTS, our goal is to consistently provide exceptional service to our guests. We are delighted such was the case during your buying experience. Joe and Jax are the dynamic duo! Thank you for everything. Enjoy your new vehicle. Take care.

October 14, 2021

The personal in the dealership are freindly. Serice is excelent and quick. there was no pressure to buypor get unwanted sercive Thank you More

by JP18519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Oct 14, 2021 -

Toyota of Scranton responded

JP18519, thank you for the perfect, 5 star review. We all appreciate you taking the time to let us know about your service experience. Take care.

October 13, 2021

Dave helped me when my truck was hit in the parking lot. Than Alan took charge when the new frame arrived. He made sure all work that needed to be done and also recommend other work that he thought should b More

by SIXSPRINGS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Toyota of Scranton responded

Sixsprings, We are sorry to hear about the accident in our lot. Thank you for taking the time to let us know how your situation was handled by Dave. Then Alan did what he needed to and all worked out. We certainly appreciate you taking the time to tell your story. Many thanks. Take care.

October 13, 2021

Doug Stahl Gave me a great buying experience. He was very well informed on the vehicle. Great to deal with. More

by REAPER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Toyota of Scranton responded

Reaper, thank you for your awesome review including the most favorable comments regarding your time spent with Doug Stahl. He is the best. We are thrilled you enjoyed working with Doug and so happy you were able to find a vehicle that suits your needs. Be well. Thanks again.

October 12, 2021

Very pleasant and fast service, I'm very happy with Toyota. Thank you very much More

by DIANERVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 13, 2021 -

Toyota of Scranton responded

Dianerva, thank you for the perfect, 5 star rating of your recent service experience. We appreciate you taking the time to let us know about your experience. Many thanks. Take care.

October 10, 2021

The check-in process was smooth thanks to the young lady whose name I can't recall, and my advisor Jonathan Lane was outstanding. More

by CKURPIS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lane
Oct 12, 2021 -

Toyota of Scranton responded

Ckurpis51, It sounds as though you had a great service visit. Thank you for taking the time to let us know. We all appreciate the 5 star rating. Thanks again. Take care.

October 10, 2021

Everyone & everything was fineI have no idea why it Everyone & everything was fine I have no idea why it won’t submit Thanks for the service More

by AHRSVP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Toyota of Scranton responded

AHRSVP, Thank you for the perfect, 5 star rating. It is greatly appreciated. Take care

October 10, 2021

Every time I come to this dealership, I make sure to always go to the same sales person. Brian Burges is fantastic and always makes sure that I get what I’m looking for. He answers every question that I More

by HOCKEYGIRL18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Toyota of Scranton responded

Thanks so much for the favorable review on your recent buying experience at our dealership. We all appreciate you taking the time to share your experience with us. Brian Burgess is awesome. He wants our customers to be satisfied with their choice of a new vehicle, as well as provide a premiere guest experience. Many thanks, Hockeygirl18!!! Enjoy your new vehicle. Take care.

October 08, 2021

Had a wonderful experience purchasing my new Rav4 Hybrid. I was kept well-informed of the status of the vehicle, easily assisted with the loan process, and received thorough information regarding the feature More

by DARIAKROPTAVICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Toyota of Scranton responded

Dariakroptavich, thank you for the awesome review and 5 star rating on your recent buying experience with Doug. Doug is the best. He wants to earn your respect and business, and works very hard to accomplish his goals. We all appreciate you taking the time to let us know about your time at our dealership. Thanks again. Take care.

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