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Toyota of Scranton
Scranton, PA
5,192 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,192 reviews
November 03, 2021
Both Jake my salesman and Matt the financial guy were very thorough and explained every aspect of my purchase. Getting me in/out on the day my car arrived was speedy. very thorough and explained every aspect of my purchase. Getting me in/out on the day my car arrived was speedy. More
by Maureen A J
November 02, 2021
I've found Toyota of Scranton to provide, by far, the best service experience of any dealership I've dealt with. They are accommodating, friendly, informative and efficient. best service experience of any dealership I've dealt with. They are accommodating, friendly, informative and efficient. More
by DAVE
Verified CustomerNovember 01, 2021
Using live chat I was able to make an appointment for the following day. While my vehicle was being serviced I received several calls with updates. I was also able to get a shuttle to pick me up from my home following day. While my vehicle was being serviced I received several calls with updates. I was also able to get a shuttle to pick me up from my home and bring me to the dealership to get my car. I have always had a positive experience with the service department at Toyota of Scranton. More
by woddie41
Employees Worked With
November 01, 2021
Jordan Printz my front point sales person was great very patient and did everything he said he would do no surprises patient and did everything he said he would do no surprises More
by SCOTT.LEET
October 31, 2021
Decent Service. Not too extreme of a wait. Would recommend. Courteous and explained the service. recommend. Courteous and explained the service. More
by CHICAGOBEARS3485
Employees Worked With
October 29, 2021
Toyota of Scranton really took care of me and watched out for my best interest for a first time car financing. Jacob and Matt both made every accommodation they could to get me into my perfect car. I was so for my best interest for a first time car financing. Jacob and Matt both made every accommodation they could to get me into my perfect car. I was so pleased to even get the car I wanted but the deal got better and better as we got further through the process. I ended up getting much better financing and warranties than I expected, I simply wasn't experienced enough to negotiate all of the things that Jacob and Matt made sure I got. I am very satisfied and grateful to Toyota of Scranton and their excellent team, they made a huge impact on my life and I won't forget it. More
by T.LOCATELLI
Employees Worked With
Jacob, Matt
October 27, 2021
Jon Higgins was very helpful and personable. He was knowledgeable about motor vehicles and about the services that were required. He explained everything very clearly. The service required a reasonable knowledgeable about motor vehicles and about the services that were required. He explained everything very clearly. The service required a reasonable amount of time. More
by BOBOLINK0
Employees Worked With
Jon Higgins
October 27, 2021
Alyssa Esteras answered all my questions. I call to ask a question and she called me right back after she finish with a customer she was helping. question and she called me right back after she finish with a customer she was helping. More
by RD2AK05
Employees Worked With
Alyssa Esteras
