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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,192 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,192 reviews

November 15, 2021

My appointment was very organized from start to finish. No waiting friendly service manager and professional. More

by T.TACC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lane
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Nov 15, 2021 -

Toyota of Scranton responded

T.TACC, thank you for taking the time to let us know about your experience with our service department. We are delighted all went well. Take care.

November 15, 2021

Jonathan Lane was so helpful and friendly. I really appreciated him keeping me informed every step of the way! More

by DANIELLE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras, Travis Langlois
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Nov 16, 2021 -

Toyota of Scranton responded

We are delighted you enjoyed working with Jonathan, Danielle. Thank you for the perfect rating of your service experience. Take care.

November 15, 2021

This dealership is the best I have worked with. Everyone is so kind and welcoming. Especially my sales associate Ahmad. He goes above and beyond, always. More

by MADISON_AMATO12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Toyota of Scranton responded

Madison, thank you for the perfect, 5 star review. We are so grateful you had an awesome buying experience. Thanks again. Take care.

November 12, 2021

If you want me to continue to evaluate this dealership eliminate this section and requirement More

by PNISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2021 -

Toyota of Scranton responded

Thank you for your comment and 5 star rating. Take care

November 12, 2021

Great visit with Toyota of Scranton. Outstanding customer service. I was treated like I was the only person there. More

by DOUGHERTYED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Dudascik
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Nov 13, 2021 -

Toyota of Scranton responded

Ed, we all appreciate your loyalty to our dealership. Thank you. We are happy to know your service visit earned 5 stars. That is terrific. Take care.

November 11, 2021

I came to get my oil changed and my tires aligned. But my car had most lights on when I got home. I had to come back and waste my whole day off waiting More

by ELITSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alyssa Esteras
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November 09, 2021

"Toyota of Scranton really took care of me and watched out..." - T.LOCATELLI VERIFIED CUSTOMER Toyota of Scranton really took care of me and watched out for my best interest for a first time car financi More

by jerrycet0
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese, Howard Sweeny
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Jan 04, 2022 -

Toyota of Scranton responded

jerrycet0, thank you fro sharing your feedback on your recent purchase at our dealership. Our goal is to provide the best experience for our customers. We are delighted such was the case for you. We hope you enjoy your new vehicle and will service it at our dealership. Take care. Thanks again.

November 08, 2021

Today I was able to get service very quickly today. Thanks for the hard work! More

by KAY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dudascik
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Nov 09, 2021 -

Toyota of Scranton responded

Kay, thank you for taking the time to rate your recent experience at our dealership. Our goal is to earn a 5 star rating at your next visit. Take care.

November 05, 2021

5000 miles service on my new tab 4. Very professional and courteous staff. Love Toyota More

by colleen9876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
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Jan 04, 2022 -

Toyota of Scranton responded

Colleen9876, thank you for taking the time to let us know about your experience with our service team. We are thrilled it was worthy of 5 stars. Thanks again. Take care.

November 03, 2021

The service and experience with Toyota of Scranton was excellent. Staff went above and beyond. More

by DEMLAWBOONE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reilly
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