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Toyota of Scranton
Scranton, PA
5,193 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,193 reviews
Verified Customer
November 29, 2021
Bryan Matarese was FANTASTIC! He was very polite and informative taking the time to answer all your questions of which I had many!! He is one of the salesmen I would rate excellent, being a "salesman" informative taking the time to answer all your questions of which I had many!! He is one of the salesmen I would rate excellent, being a "salesman" but not pushy!!! More
by BONESP
Employees Worked With
Bryan Matarese
November 29, 2021
I bought my car a month ago. It smelled of oil and when I looked under the hood the oil cap was not on. My blue tooth doesn’t work properly. The detailing of my car when I bought it was horrendous. I I looked under the hood the oil cap was not on. My blue tooth doesn’t work properly. The detailing of my car when I bought it was horrendous. I contacted the general manager who sent me to customer care. They called me to listen to my issues and said that they would set up an appointment to have my car detailed. THAT WAS TWO WEEKS AGO and no one has called me. I wanted to wait and see if my issues were resolved but it is past a month since I bought my car and I am still waiting. I am very upset. I haven’t been able to show anyone my new car because the detailing is horrible, blue tooth doesn’t work, and the engine smell continues. More
by DANIELLEWEST1111
Employees Worked With
November 29, 2021
Solid experience. Despite having to pay more than I wanted for a used car, it was a solid experience. wanted for a used car, it was a solid experience. More
by JHOLUBA
November 29, 2021
They were excellent. They did everything they could to make sure I had a great experience. Always professional, clean accommodations; staff courteous and helpful. Work is excellent and I feel confident in make sure I had a great experience. Always professional, clean accommodations; staff courteous and helpful. Work is excellent and I feel confident in this dealership. More
by THOMAS.WHITE
Employees Worked With
Jax, Mary Preno
November 29, 2021
The technician missed a couple multi pt. inspections which toyota prides it self on. When I talked to the advisor about the issues he was more than happy to correct them. Thank you David Grieco for your which toyota prides it self on. When I talked to the advisor about the issues he was more than happy to correct them. Thank you David Grieco for your help with the overlooked issues from my service that day More
by K27RIZ
Employees Worked With
November 28, 2021
Great experience, thankful for how easy they made it! I will recommend them to anyone! will recommend them to anyone! More
by DUSTINBOWEN7
Employees Worked With
Other Employees :
Alyssa Esteras, Maxx Broden, Michael Reilly
November 26, 2021
We received great service from all that we came in contact with. Jonathan Lane was very attentive and kept us updated on the status of our car. He was a joy to work with. Jamie Marcen was most helpfu contact with. Jonathan Lane was very attentive and kept us updated on the status of our car. He was a joy to work with. Jamie Marcen was most helpful in walking us through the options when our Toyota lease ends. She was fabulous. More
by FINN CHARLESWORTH
November 25, 2021
Always professional, clean accomodations; staff courteous and helpful. Work is excellent and i feel confident in this dealership. and helpful. Work is excellent and i feel confident in this dealership. More
by JOEMUSTO1
Employees Worked With
November 24, 2021
I have been dealing with this dealership for many years and have always received the most professional service. The staff always keeps you updated and informed and accommodates all your needs. I would de and have always received the most professional service. The staff always keeps you updated and informed and accommodates all your needs. I would definitely recommend this dealership. More
by DEMPSF
Employees Worked With
Jake Warrington
