Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,194 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,194 reviews

February 02, 2022

LOVE Toyota of Scranton. We just drove our 6th Yota (a Tacoma) off of their lot and are looking forward to replacing my 4Runner in the near future. Sales team was GREAT again this time around, even thoug More

by RACHELANNBOICE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake the Salesman was AMAZING :), Michael Reilly
Report | Print
Feb 03, 2022 -

Toyota of Scranton responded

Rachel, thank you for your loyalty to our dealership. We are happy to know your enjoyed working with our sales team, especially Jake. We all appreciate you taking the time to let us know about your experience. Thank you. Enjoy your new Tacoma. Take care.

Feb 03, 2022 -

RACHELANNBOICE responded

Thank you for always taking care of us :). See you next time :).

Feb 03, 2022 -

Toyota of Scranton responded

It is truly our pleasure. Take care.

February 01, 2022

Thank you so much Toyota in Scranton for putting me in my beautiful new 2019 Toyota Corolla! Smoothest process ever! Huge thanks to: Richard LaRussa-financial director Howard Sweeny-finance manager Cor More

by Yeager.k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
Report | Print
Feb 01, 2022 -

Toyota of Scranton responded

Yeager.k, many thanks for your feedback on your recent buying experience. We all appreciate your shout out to our team members Richard, Howard and Corey. We are delighted you are happy! Enjoy your new vehicle. Take care.

January 31, 2022

Perhaps I have been spoiled by service in NY, The staff tried very hard. Despite the market, I expected more for the amount I spent. More

by SLY_IVAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Report | Print
January 31, 2022

Fantastic remarkable service top notch hospitality everyone was totally professional the greatest car care experience hands down More

by GNALL3231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
Report | Print
Jan 31, 2022 -

Toyota of Scranton responded

GNALL3231, we are delighted you had an outstanding service visit. Thank you for the perfect, 5 star rating and great review. Our team wants to make certain your experience goes well and you are pleased. Again, thank you for taking the time to provide this review. Take care.

January 29, 2022

Great team of people I got the truck I wanted they did everything they could More

by MOEDOGG1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2022 -

Toyota of Scranton responded

MOEDOGG1127, GREAT NEWS! Thank you for taking the time to offer feedback on your buying experience. We are delighted all went well. Thanks again. Take care.

January 28, 2022

Excellent customer service! Jonathon "JAX" Gonsky highly recommend - 2nd vehicle purchased in the last year! NO stress- treats you like you are family! Goes above and beyond to make ownership happen!!!! More

by chrissy68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan "Jax" Gonsky
Report | Print
Jan 28, 2022 -

Toyota of Scranton responded

chrissy68, we are delighted to read your feedback. You are family...a member of the Toyota of Scranton family. Thank you for taking the time to share your feedback. Jax is only too happy to offer the best customer service. Again, many thanks. Take care.

January 28, 2022

I have always been satisfied with the thorough and courteous care I have received especially from Christopher Ellis. More

by ANJETB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
Report | Print
Jan 28, 2022 -

Toyota of Scranton responded

anjetb, we are delighted you enjoyed working with Christopher Ellis. He wants to make sure our customers are all treated with the utmost respect and care. Thank you! Take care.

January 28, 2022

The staff was excellent, responsive , and communicated all steps of the process to me. Very pleased More

by JHAPSTAK1820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Report | Print
Jan 31, 2022 -

Toyota of Scranton responded

Thank you, JHAPSTAK1820, Our service team appreciates your taking the time to provide feedback on your recent visit. We are delighted to know we earned 5 stars. Thanks again. Take care.

January 27, 2022

I have always had a good experience at the service center. I generally wait for service and its always be less than 2 hours. The waiting area is comfortable and has a lot of space. The service techs More

by CBEDDOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras
Report | Print
Jan 27, 2022 -

Toyota of Scranton responded

CBEDDOE, Thank you! Your review and the 5 star rating are greatly appreciated. We look forward to your next visit. Be well, take care.

January 27, 2022

Joe Mercado JR was great. as well as Marco, joe gatto and Mark Thomas! They all were very helpful. More

by BRIYURKO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe gatto
Report | Print
Jan 28, 2022 -

Toyota of Scranton responded

Briyurko, thank you for the awesome review and 5 star rating of your recent buying experience. We are thrilled you enjoy working with our sales team, especially Joe, Jr. We will share your feedback. It is appreciated. Enjoy your new vehicle. Take care.

1
...
154
155
156
...
520