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Toyota of Scranton

Scranton, PA

4.7
5,195 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,195 reviews

February 13, 2022

The service department staff is always professional and courteous. I enjoy the amenities in the waiting room while I wait. More

by MCBALDWIN613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 14, 2022 -

Toyota of Scranton responded

McBaldwin613, we are delighted to hear you enjoyed servicing your vehicle at our dealership. Thank you for taking the time to let us know about your experience. It is appreciated. Take care.

February 12, 2022

This is my second Prius from your dealership , I find this vehicle very reliable and fun to drive. Will get another in a few years More

by JFHOLMES47
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Toyota of Scranton responded

JFHOLMES47, Thank you for your loyalty to our dealership. We are happy you enjoyed purchasing your new Prius. Thank you again for the perfect, 5 star rating. Take care.

February 10, 2022

I love my 2020 Rav4 Hybrid . Thanks Ahmad, Mike, and Rich . Can't wait to buy that other car with you guys . More

by SEGALUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
Feb 10, 2022 -

Toyota of Scranton responded

segalus, we are thrilled you love your 2020 Rav4 Hybrid. It is a great vehicle. We are happy to know our team was so helpful. Thank you for sharing your feedback. We appreciate it. Take care.

February 10, 2022

I recently purchased a 4Runner. The entire experience was outstanding! I worked with Rich LaRussa, finance director, Ryan Cali, finance manager, and Corey Boynton, salesman. Corey was friendly and know More

by Mike Pacyna
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Toyota of Scranton responded

Thank you Mike for taking the time to share your comments about your buying experience. Our sales team is the best. Every team member focuses on our customer's best interest and works to provide the ultimate in guest experience. We all appreciate the perfect, 5 star rating. Enjoy your 4Runner. Take care.

February 10, 2022

Excellent service, very professional, and kind. I recommended this for any maintenance and upgrade for your vehicle. The process was very clear and they do not forget any details about my needs and s More

by OMARVSEGURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jo nathan Lane
Feb 10, 2022 -

Toyota of Scranton responded

OMARVSEGURAM, Thank you for taking the time to share your comments on your recent service visit. We are thrilled you enjoyed working with Jonathan Lane. You can request to work with Jon at every visit. Thanks again. Take care.

February 10, 2022

Great service on my 2012 Toyota Corolla. My Service Advisor kept me informed on the progress of the vehicle and what worked need to be done. More

by jerrycet0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Toyota of Scranton responded

jerrycet0, we are thrilled all went well at your service visit for Corolla. We believe it is of the utmost importance to keep you well informed of your vehicle's progress. We all appreciate you taking the time to let us know about your visit. Thanks so much. Take care.

February 09, 2022

I love this dealership! Everyone is so nice and there are no high pressure sales tactics. More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 09, 2022 -

Toyota of Scranton responded

Pfafffamily, thanks so much for the awesome review and 5 star rating. We are delighted to know you enjoy spending time at our dealership. Be well, take care.

February 09, 2022

I like Alyssa and Stephanie. I try to pick them when I can. They are professional and remember small details about their customers which I appreciate considering how big Toyota is. More

by Neb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Feb 09, 2022 -

Toyota of Scranton responded

Neb, thank you for taking the time to offer your feedback on your visit to our service department. We are delighted you find our staff professional and courteous. We want to offer the best possible guest experience. Thanks again. Take care.

February 09, 2022

Love my new Ruby Flair Pearl Rav 4! Thank you JAX Gonsky for working with me on a great price. This is my 3rd Toyota Rav. More

by laurecarlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jax Gonsky
Feb 09, 2022 -

Toyota of Scranton responded

laurecarlo, thank you for your loyalty. We are so happy you are enjoying your new RAV4. Jax is an asset to our sales team as he tries to provide the best in guest experience. We appreciate you taking the time to tell us about your buying experience. Take care.

February 08, 2022

My dealer was so nice and helpful and answered all my questions. He was caring about and it was a good experience More

by SIDONIE70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Toyota of Scranton responded

Sidonie70, thank you for the perfect, 5 star rating of your recent experience. We are happy all went well. Thanks for taking the time to share your comments. Take care.

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