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Toyota of Scranton

Scranton, PA

4.7
5,199 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,199 reviews

May 22, 2022

The sales staff helped us secure a new 2022 Rav 4 despite a shortage of available new vehicles. More

by JZWICK2025
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Foley
May 23, 2022 -

Toyota of Scranton responded

JZWICK2025, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 21, 2022

I was ok with the dealer. Was not happy with my scratched wheels from when I had my snow tires put on. Not happy with the handling of my Highlander for a vehicle that is rated More

by JMSYRYLO
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Very good service with banking and maintenance of vehicles bought in the past also. Very concerned staff More

by wbyrnes2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
May 20, 2022 -

Toyota of Scranton responded

wbyrnes2008, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as our customer. Sincerely, Mary Jo Preno VP Customer Experience

May 20, 2022

This was my first time going to Toyota Scranton to look for a car. I wanted to look at the new 2022 Camry but as with all dealerships they were impossible to find. A great salesman, JOHN GIORGANO, approach More

by KATHYROSS990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JOHN GIORDANO, SALES XXXXX, Michael Reilly
May 20, 2022 -

Toyota of Scranton responded

KATHYROSS990, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as our customer. Sincerely, Mary Jo Preno VP Customer Experience

May 19, 2022

From the moment we walked into the dealership, we were instantly welcomed, and the sales reps wasted no time in providing us with excellent customer service and we left with the vehicle we wanted to buy. More

by ALEX.BRALEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maxx Broden
May 19, 2022 -

Toyota of Scranton responded

Alex.Bradley, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with Max. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as our customer. Sincerely, Mary Jo Preno VP Customer Experience

May 19, 2022

Loved the service here Doug was amazing will definitely do this again with him thank doug 😊 More

by KINGOFKING153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Scranton responded

KINGOFKING153, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with Doug. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as our customer. Sincerely, Mary Jo Preno VP Customer Experience

May 19, 2022

Sale's people were awesome friendly showed me around and went over my vehicle to show me what it does More

by HIGHWAYUNIT1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Toyota of Scranton responded

HIGHWAYUNIT1, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as our customer. Sincerely, Mary Jo Preno VP Customer Experience

May 18, 2022

Show room is beautiful impressed with the waiting area also impressed with staff and Management More

by JOSEPHDEPAOLO3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Toyota of Scranton responded

JOSEPHDEPAOLO3, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 18, 2022

Toyota of Scranton is a very great Toyota dealership that I would recommend any buyer looking for a car. More

by ALLENLOYOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
May 19, 2022 -

Toyota of Scranton responded

Allen Loyola, Thank you for your recommendation and 5 star rating. The entire team appreciates you. We are delighted you had an outstanding experience and we value your friendship. All the best, MJ Preno Vice President of Guest Experience

May 18, 2022

Very nice and "down to earth" people. An awesome dealership all around. Very impressed with their warranties on their vehicles. No doubt, 5 stars! More

by SHERBEAR05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Toyota of Scranton responded

SHERBEAR05, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience

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