Toyota of Rockwall - Service Center

Toyota of Rockwall service personnel are awesome. Thank you all for servicing my Toyota Avalon XLE. Thank you all for servicing my Toyota Avalon XLE. More

We purchased a used Mazda from Rockwall Toyota in late June. The next day a check engine light came on. Dealer replaced plugs. Check lite came on 2 weeks later. Dealer worked on it and light came on befor June. The next day a check engine light came on. Dealer replaced plugs. Check lite came on 2 weeks later. Dealer worked on it and light came on before we left the dealer. They worked on it for a week and the lite stayed OFF for about a month. When it came on again with the same codes called out by the car’s computer, we were instructed to have (Metro) Mazda diagnose the car. RT replaced some parts and it is fixed now. We gave it a 4 because it took so long to replace parts the car’s computer was calling out. More

Check in was easy. The waiting area was comfortable and the seats are not to close to one another. The waiting area was comfortable and the seats are not to close to one another. More

Very impersonal with only text messages for communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used t communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used to in Tyler! More

I had to have my 2013 Toyota Prius towed to Toyota of Rockwall, because it would not start. Sam met me at the entrance and after discussing the problems I was having with it, he assured me that he would Rockwall, because it would not start. Sam met me at the entrance and after discussing the problems I was having with it, he assured me that he would contact me before the the end of the day with their assessment and the estimate, which he did. (The car needed a new hybrid battery and some regular maintenence work.) I was expecting a huge estimate, because of the battery, but for everything, including the battery, I was quoted less than $3,000. I told him to go ahead and begin the work. He called me the following day and told me the work on the car had been completed, and I could pick it up (which I was pleasantly surprised since the car needed quite a bit of work). I have been very happy with the way the car is running, and I plan to contact Sam the next time I need to take my car in to be fixed. More

The service that I received was simply amazing. The atmosphere is welcoming and inviting. Everyone was friendly and professional. The atmosphere is welcoming and inviting. Everyone was friendly and professional. More

Great customer service. Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! More

We have been very pleased with the professionalism from our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. More

Extremely good. The appointment was made without any problems. The service was great. Sam was amazing. The appointment was made without any problems. The service was great. Sam was amazing. More

Service tech polite and very responsive to my questions. Always great service every time we take our vehicle in Always great service every time we take our vehicle in More