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Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,439 Reviews

3,439 Reviews of Toyota of Rockwall - Service Center

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May 17, 2023

Got me in and out in a hour. Always great service. Thank you for all your help. More

by misti2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Glad we were able to get you in and out so quickly!

May 17, 2023

Ms. Kasey is the absolute best service advisor I've had. I owned a Lexus and service was really good, but Kasey is likeable, relatable, and just outright pleasant- these attributes makes her Top in her role More

by CBROWN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Toyota of Rockwall responded

Wow, thank you for this excellent review. Thank you for taking the time to leave your feedback. We look forward to sharing your compliments with Kasey and our crew. We truly appreciate your business. Thank you for choosing Toyota of Rockwall.

May 13, 2023

Mick and his team has provided top notch service to our family for nearly 3 years now! When my sister saw how much we trusted Mick with our vehicles, she started bringing her vehicles to him as well! When More

by Cruz Fam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

May 13, 2023

Everyone was helpful & nice. Got the new fob programmed as quickly as possible. I’ll be back.when needed for service there. More

by GENE968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith, Joey Desrosiers
May 14, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 12, 2023

Always a pleasure to do business with this dealership. Professional and efficient. Staff is very friendly. More

by kzfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 12, 2023

Bryson took care of all my car needs. He provided great service and explained my car maintenance recommendations. More

by amtorres73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Ford
May 14, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 12, 2023

Great service. Jose communicated with me throughout the process. Service was quick and covered needed maintenance and repairs. More

by cboleach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 14, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

May 11, 2023

Great customer service, good quality service completed in a timely manner, exceeded our expectations, always walk away with a smile on our faces More

by duainep1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
May 11, 2023 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 11, 2023

thought Mick was excellent to work with. I will request him next time I come in. Waiting room was good. Liked young lady offering snacks More

by JNICKOLS
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 11, 2023

Good service and communication. Kasey was extremely helpful. Waiting area is well kept and clean. More

by randall.eubanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Toyota of Rockwall responded

Randall, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

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