Toyota of Rockwall - Service Center

They finished the job quickly and correctly for the quoted price. No hassles at all. quoted price. No hassles at all. More

My car was broken when I got it back and they danced around the topic when I asked them to explain how that could've happened. They left a sales person's card in the cupholder as a tactic, but it just m around the topic when I asked them to explain how that could've happened. They left a sales person's card in the cupholder as a tactic, but it just makes them look worse. More

My service advisor is great. I cannot even give a rate of 1 to Russell Morgan who I was trying get information on purchasing a NEW car. He kept pressuring me to get a used car an I cannot even give a rate of 1 to Russell Morgan who I was trying get information on purchasing a NEW car. He kept pressuring me to get a used car and he was totally NOT giving me the information I wanted. So, I went home and called around to other dealerships and found EXACTLY what I wanted at Irving Toyota and they were light years nicer and accommodating than Mr. Morgan (and I hope you tell him so!). You have not lost was business though. I will continue to have my vehicle serviced there, unless I have an unpleasant experience. By the way, my service advisor is Kaycee and she is really nice and pleasant. Treat her well so she continues her employment at your dealership for a long, LONG time! More

I brought my car in for an oil change. I thought I could in without an appointment. I called serveral times to find out the wait time. I spoke to 3 different people. No one told my I n I thought I could in without an appointment. I called serveral times to find out the wait time. I spoke to 3 different people. No one told my I needed an appointment for the oil change area of service department. I thought it was like the oil change spots that only change oil, first come first serviced. It would help to inform customers they need an appointment for an oil change. I would recommend the dealership but I would tell them about the problem with the speedy oil change service More

Fast service and friendly staff. Kept me updated on the service to my vehicle and if they found something wrong they informed me of the problem. Kept me updated on the service to my vehicle and if they found something wrong they informed me of the problem. More

The maintenance staff was friendly and straight forward, though the visit took a little over a hour 15 mins. They had a nice facility to wait in. P though the visit took a little over a hour 15 mins. They had a nice facility to wait in. P More

I appreciate the service advisor I have been working with Mick Schmitt. When I call to schedule an appointment it’s always an easy process. Mick Schmitt. When I call to schedule an appointment it’s always an easy process. More

Polite service people, clean waiting area with TV, a coffee bar. They let you know progress viva text message. coffee bar. They let you know progress viva text message. More

$200+ too much to Aline headlights. $191 high for oil & filter out of line was told $75.00 $191 high for oil & filter out of line was told $75.00 More

Service advisor is very courteous. They keep you informed while car is being serviced. Dealership is clean with a comfortable waiting area. They keep you informed while car is being serviced. Dealership is clean with a comfortable waiting area. More