Back

Toyota of Rockwall - Service Center

Rockwall, TX

4.4
3,438 Reviews

3,438 Reviews of Toyota of Rockwall - Service Center

Sort by
July 07, 2023

We have been customers at Toyota Rockwall for many years and love the team work we see all around us while we are there. Everyone is courteous and helpful to make sure we are well taken care of from buying More

by Kathie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire
Jul 07, 2023 -

Kathie responded

We have been customers at Toyota Rockwall for many years and love the team work we see all around us while we are there. Everyone is courteous and helpful to make sure we are well taken care of from buying cars or servicing our vehicles! I highly recommend this dealership.

Aug 01, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, Kathie, and for taking the time to leave us this wonderful feedback!

July 07, 2023

Service Representatives here are so friendly and see that all your questions are answered quickly and accurately. Best dealership experience hands down! More

by kimberlysens956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanie
Jul 10, 2023 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

July 06, 2023

I waited for my car, and the service advisor kept me regularly informed on timing. More

by KDRSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 06, 2023

This was my daughters first service with Toyota of Rockwall and everyone made it seamless for my 16 year old and kept us informed of everything along the way. Hands down great service!! More

by mblalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Jul 07, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 06, 2023

Everyone is always helpful and polite. The Work is always done in a timely manner. More

by Bradybunch6900
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jul 06, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 05, 2023

Excellent service experience . Kasey kept me advised, gave me a thorough explanation of the recommendations, and was so personable. More

by wetaskiwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 05, 2023

I've been bringing my vehicles, three Toyotas, to the Rockwall dealership since buying my first Toyota there in 2009. Service has always been excellent. My first excellent relationship with the service r More

by tzonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 04, 2023

Mick Schlott was very helpful. He kept me informed of details (I was out of town). I always request him when I need car maintenance, service. He is tops. More

by mclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2023 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

July 02, 2023

They were very knowledgeable and were very supportive and willing to meet our expectations. We will continue to use them as our home dealership. More

by zaosaenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Jul 03, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 01, 2023

Mike Schott is excellent to work with. !! Thorough and clear explanations, etc. I appreciate the service he gives . More

by mclay
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Toyota of Rockwall responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

...
82
...