Toyota of Rockwall - Service Center

Kasey was very polite, enthusiastic and eager to help. It was a great experience having her as our service advisor. Her smile brightened our day! Toyota of Rockwall was quick and efficient in getting our It was a great experience having her as our service advisor. Her smile brightened our day! Toyota of Rockwall was quick and efficient in getting our Lexus serviced. No delays, good advice on additional recommended service without any pressure to buy. We will be back with our Lexus RS 350 for service. More

I had my highlander serviced here twice now, once for 5k then at the 10k. They are very prompt and professional. They text you when your car goes in, and also as soon as it’s done. Super simple and easy!! then at the 10k. They are very prompt and professional. They text you when your car goes in, and also as soon as it’s done. Super simple and easy!! Everyone is super friendly as well. More

I was please as how polite and nice everyone was at the dealership. It was as quite fast dealership. It was as quite fast More

Very unusual circumstances that day, just wish communication could have been better . But overall I was satisfied and your staff was very friendly. communication could have been better . But overall I was satisfied and your staff was very friendly. More

Took my truck in for oil change and tire rotation. When they got to passenger rear tire, they said it has rusted locking lug and was cracked. The locking lugs were placed brand new by lone star Toyota When they got to passenger rear tire, they said it has rusted locking lug and was cracked. The locking lugs were placed brand new by lone star Toyota in December 2023. They have only been rotated by Toyota. Rockwall Toyota has rotated them the last 2 times. No one else has rotated or removed the wheels. Their solution is to charge me almost $200 to cut off the lock log and replace it. The lugs are supposed to last 5-10 years. It’s not even 3 years. More

We purchased our vehicle our Highlander at Toyota of Rockwall and we have never been disappointed in their service. This weeks service of our vehicle was no different. Great Service Advisor, wonderful m Rockwall and we have never been disappointed in their service. This weeks service of our vehicle was no different. Great Service Advisor, wonderful mechanics and excellent ownership. Very happy customer. 😊 More

Scheduling, communication, and check out were smooth and efficient! Fantastic customer service! I will be back! efficient! Fantastic customer service! I will be back! More

Very easy to schedule app. Dealership was on time. Kept me informed and finished quickly. Dealership was on time. Kept me informed and finished quickly. More

Toyota if Rockwall has taken very good care of my Avalon. It has a pleasant waiting room and they keep me very well informed as to progress on my car. It has a pleasant waiting room and they keep me very well informed as to progress on my car. More

Very profeesional service. Excellent timing.Great customer service.Will continue to be a customer.yes. Excellent timing.Great customer service.Will continue to be a customer.yes. More